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Operations Executive

1 month ago

Johor Bahru, Malaysia Metro Parking (M) Sdn. Bhd. Full time

**1) Pengurusan Operasi Di Tempat Letak**
- Memastikan sasaran kutipan harian dan pas bulanan dicapai setiap bulan.
- Memastikan tempat letak kereta beroperasi mengikut waktu operasi yang dipersetujui seperti kontrak perjanjian.
- Memastikan segala peralatan letak kereta dan system beroperasi dengan baik pada setiap hari operasi.
- Memastikan papan-papan tanda yang berada di kawasan tempat letak kereta terang dan jelas.
- Memastikan persekitaran tempat berkerja pekerja berada dalam keadaan bersih dan selesa.
- Menganalisis kemampuan kawasan parkir selian untuk tujuan promosi bagi penambahan hasil kutipan.
- Memastikan operasi parkir beroperasi mengikut standard yang ditetapkan oleh syarikat.
- Memastikan tempat letak beroperasi mengikut kepada undang-undang kecil yang ditetapkan oleh Majlis Perbandaran/ Daerah/ Bandaraya.
- Memastikan kerja perbankkan kutipan hasil pada setiap hari kecuali hari cuti mingguan dan kelepasan am.
- Mengaktifkan kad-kad pemegang pas bulanan yang telah membuat bayaran.
- Melakukan audit mudah terhadap jumlah kutipan semasa.
- Memastikan semua maklumat dan dokumen penting milik syarikat disimpan dengan selamat agar tidak ada kebocoran maklumat yang akan merugikan syarikat.
- Merangka, merancang dan melaksana aktiviti-aktiviti yang dapat meningkatkan kualiti perkhidmatan.

**2) Penyediaan & Semakan Laporan**
- Menyediakan laporan bulanan operasi untuk penyerahan ke pihak pengurusan bangunan / pemilik bangunan.
- Melaporkan sebarang perkembangan semasa yang terjadi disekitar kawasan parkir selian ke pihak pengurusan.
- Melaporkan jumlah kutipan hasil ke pihak Ibu Pejabat sebelum jam 11 pagi.
- Memeriksa, mengesahkan dan memastikan semua laporan kutipan harian dan pas bulanan dihantar ke ibu pejabat mengikut tarikh yang ditetapkan.

**3) Pengurusan Peralatan**
- Memastikan semua asset syarikat di telah di “tagging”” oleh jabatan yang berkenaan.
- Memastikan sebarang permindahan asset syarikat direkodkan.
- Menyediakan kertas cadangan untuk sebarang pembelian asset syarikat untuk kegunaan kawasan parkir selian.
- Memastikan sebarang kemalangan yang berlaku ke atas peralatan dan asset syarikat dilaporkan ke pihak polis untuk tujuan tuntutan insuran.
- Memastikan sebarang kerosakan peralatan dilaporkan ke pihak teknikal untuk pembaikkan.

**4) Pengurusan Sumber Manusia**
- Menyediakan Jadual bertugas dan mendapatkan pengesahan daripada SEO/OM sebelum mengedarkan jadual tersebut kepada semua anggota pekerja dibawah seliaannya.
- Melaporkan sebarang kekurangan staff di parkir kepada pihak HR dengan mengisi borang permohonan pekerja baru.
- Memberikan latihan kepada semua pekerja baru mengikut OJT yang telah ditetapkan.
- Membuat dan mengisi borang penilaian prestasi pekerja baru bagi tujuan pengesahan Jawatan setelah menghabiskan tempoh percubaan selama 3 bulan dan menghantar borang tersebut kepada pihak HR.
- Memastikan semua cuti yang dipohon dan direkodkan melalui system E-leave
- Menyedia, memeriksa dan mengesahkan laporan kehadiran staff
- Memastikan laporan kehadiran staff untuk proses penbayaran gaji di hantar ke pihak HR mengikut tarikh yang ditetapkan.
- Menyedia, memastikan dan memeriksa serta mengesahkan borang kerja lebih masa yang dilakukan oleh pekerja.
- Melaporkan sebarang salah laku staff yang berada di bawah seliaan ke pihak HR dan mengambil tindakan disiplin yang bersesuaian mengikut kepada SOP yang disediakan oleh syarikat.
- Melakukan lain-lain tugas yang diarahkan oleh pegawai atasan dan pengurusan syarikat dari masa ke semasa.

**5) Khidmat Pelanggan**
- Menyelesaikan sebarang aduan dari pelanggan secara bersemuka, bertulis dan membuat simpanan file.

**6) Perhubungan Dengan Pemilik Bangunan/ Kawasan**
- Mengadakan perjumpaan dengan pihak pengurusan bangunan / pemilik sebulan sekali bagi membincangkan berkenaan dengan operasi harian parkir.
- Melapor dan menyediakan minit perjumpaan pada setiap perjumpaan dengan pihak pengurusan bangunan / pemilik serta menyimpan minit perjumpaan dengan selamat.

**7) Perhubungan Dengan Kontraktor**
- Memantau kerja-kerja yang dilakukan oleh kontraktor (civil) yang dilantik syarikat berkenaan sebarang kerja yang dilakukan di tempat letak kereta.
- Berhubung dengan kontraktor peralatan dan system bagi memastikan system beroperasi dengan lancar.
- **8) FIXED ASSET MANAGEMENT**_
- _Maintain and manage the fixed asset register. This includes acquisitions, disposal, transfer and write offs within entity as well as inter-company movements._
- _Escalate irregularities and enforce the company’s fixed asset policy and procedures._
- _Ensure fixed asset manage through Fixed Asset Systems. Manage accounting steps for assets in systems_
- _erform fixed asset reconciliation._
- _Assist in maintenance of capital expenses (CAPEX) and fixed asset depreciation schedules._
- _Perform occasional fixed asset stock count/verification._
- _Liaise with the relevant functions/external auditor for the fixed asset related queries._
- _Support manager