Customer Service Specialist

**Title : Customer Service Specialist** **Purpose of the job** - To responsible of customer service and management support **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination -...

Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs...

Purpose of the job To responsible of customer service and management support Key Tasks - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system - Maintain & update price list - Maintain & update customer master file - Sample arrangement & coordination - Support customer to perform online ordering - Performs...

**Purpose of the job** To responsible of customer service and management support. **Key Tasks** - Frequent contacts with customers, serving customers inquiries - Order management, input order thru system. - Maintain & update price list. - Maintain & update customer master file. - Sample arrangement & coordination. - Support customer to perform online...

Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; - Elevate customer...

The critical Job Functions of a Marketing and Customer Service, Assistant are as follows: - To assist and involve in providing information to Customers by answering questions, inquiries, complaints, requests, and advise required in a timely and efficient manner. - Handling administrative requests and collection of relevant information on MCS Department. -...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. - Keep records of customer interactions, process customer accounts and file documents. - Follow communication procedures, guidelines and policies. - Take the extra mile to engage customers Job Requirement: Rotational Shift...

Provide consultation sessions on interior decoration to customer - Site visit all customer for getting feedback and taking care of customer relationship - Identify "sales leads" and contact all 'socmed' customers immediately - performing daily sales activities, which include site visit and consultation session, entertain walk in customer to our showroom,...

**Job scopes,** - The main point of contact for customers, acting as the interface between the company's various departments - sales, production, project management office and accounts. - Provide pricing and delivery quotations customer according to a price list. - Manage customer orders by carrying out contract review, entering into the ERP, process any...

Resolve customer queries and concerns with professionalism - Ensure proper filing of customer records - Manage customer orders in line with agreed processes - Maintain and ensure data and system accuracy - Collaborate with teams to support customer requirements - Maintain customer and account info in SAP system - Perform ad-hoc tasks assigned by...

Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to. - Co-ordinate with warehouse operations team to truck required containers from nominated carriers depot, and assist in warehouse...

Provide sales quotations to customers. - Reviewing and understanding the customer's Logistics Procedure, customer service plans container loads to ensure requirements (load sequence, ship-window, destination) are adhere to. - Co-ordinate with warehouse operations team to truck required containers from nominated carriers depot, and assist in warehouse...

Provide administrative support to Sales & Service Team. - Responsible for order processing documentations from quotation to DO and sales invoice in accordance with the company policies and procedures. - Handle full spectrum of import/export logistic arrangement and ensure on-time delivery to customers. - Manage and follow up project readiness lead time and...

**WE ARE HIRING**! **Location: Pasir Gudang, Johor - MSTS Asia Training Center** **MSTS Asia Sdn Bhd**, a proud member of RelyOn Nutec, headquartered in Copenhagen, Denmark, is the world's leading provider of specialized safety training for the offshore, maritime, and renewable energy industries. Each year, we equip thousands of professionals in the energy...

**Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and Production team. -...

**Main Responsibilities**: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues. - To visit the customers' business places regularly. - To gather and understand customers' needs and discuss it with the management, QC team / R&D and Production team. -...

**Job description** - Utilize organizational ability to process job orders promptly, aligning with customer’s requirements; - Contribute to the smooth flow of operations, ensuring the highest standards of service delivery; - Take charge of achieving timely invoicing and billing, playing a vital role in the financial stability and growth of our company; -...

**Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement - Develop rapport with...

1) Menjawab segala aduan pelanggan 2) Menyambut serta melayan pelanggan dengan baik 4) Membantu pelanggan untuk cari apa yang mereka perlukan 5) Memberikan pelanggan perkhidmatan yang terbaik 6) Memberikan maklumat yang tepat berkenaan perkhidmatan kepada pelanggan 7) Berusaha untuk memberikan pelanggan perkhidmatan yang terbaik serta memperbaiki setiap...

**Responsibilities**: - Delivering a comprehensive service to enquiring customers - Maintains customer satisfaction by providing problems-solving resources - Leads the Customer Service team and being responsible for planning, coordinating, and monitoring logistics operations such as warehousing, transportation, shipping arrangement - Develop rapport with...