Junior Executive, Academic Admin

2 weeks ago

Kuala Lumpur, Malaysia Methodist College Kuala Lumpur Full time

**Methodist College Kuala Lumpur (MCKL)** is looking for an **Executive, Academic Administration **to support the Academic department with their daily operational activities.

This position will be based at our main campus at Brickfields, Kuala Lumpur.

**What will you be doing**:
**Responsibilities**:
**1. Efficient and Effective Operational Management**
- Contribute significantly to ensure the External Programmes are managed in an efficient manner.
- Coordinate examination processes with Examination Department and external examination bodies when required.
- Deliver excellent oral and written customer service to stakeholders (parents and students) in a professional and courteous manner.
- Keep abreast of the latest developments, trends and issues related to academic administration from the related external and professional programmes.
- Liaise effectively with relevant internal and external stakeholders.
- Contribute to the development and review of the business processes relating to the administration and operations of the related external and professional programmes.
- Respond to or escalate, as appropriate, requests and emerging issues in a timely and constructive manner.

**2. Record and Database Management**
- Maintain accurate and up-to-date students and other relevant data in the College database(s) and others as required.
- Maintain an effective filing and record management system for the hard-copy and soft-copy records.
- Generate / compile accurate, complete and up-to-date lists of student attendances for each semester and at other points throughout the year, as needed.
- Coordinate the accurate and timely tracking of student enrolments, withdrawals, exemptions, attendance and sessional and/or casual staff working hours, ensure that students and/or staff submit the required documents in a timely manner.
- Generate accurate and timely reports and analyses on data/information relevant as needed.
- Assist in the periodic data integrity audits, as required, to ensure data in the database/s is accurate and up to date.

**Who are we looking for?**

**Job Requirements**:

- A Bachelor's Degree and/or relevant experience in a similar capacity in a tertiary education setting.
- Good knowledge of government requirements, regulations, policies and guidelines related to MOHE, MQA etc.
- Proficient computer literacy and strong ability in using databases, portals and IT technologies in supporting business operations.
- Good working knowledge of learning management systems and academic administration databases would be an added advantage.
- Fluent in both English and Bahasa Malaysia (verbal and written).
- Excellent communication and interpersonal skills.
- Sound organizational skills with a demonstrated ability to plan, to make decisions, to schedule work effectively, to work independently, to adhere to tight timelines and to work under pressure.
- Operate in a methodical manner, with a proactive work style, paying attention to details and with a high level of integrity.
- Competent analytical and problem-solving skills.

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