Airline Station Manager

(1) The Airline Station Manager job is extremely important, not only are they in charge of all the flights, but they are also in charge of a host of other things in connection with airline flights. (2) The Airline Station Manager is also responsible for all the in flight services. They have to ensure that all the passengers in the flight are served well....

**Job Title**: - Executive.ADS - Station Management **Reports To**: - Manager Passenger Services **Role Purpose**: - Manage FOCA ground operations and administration as per Service Level Agreement (SLA). Adhere to regulatory requirements, company policies, company service standards and standard operating procedures while perform service delivery....

Job Title: Lead, ITBP Airline Operations (Ground Operations)Reports To: Senior Manager, ITBP Airline BusinessRole Purpose: Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost reduction and IT Security.Key...

**Position Title**: - Executive, Airlines Inflight Quality & Performance Management **Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

**Position Title**: - Executive, Airlines Inflight Quality & Performance Management **Reports To**: - Manager, Airlines Quality & Performance Measurement **Role Purpose**: - To support Manager QPM and Senior Analyst / Auditor to ensure caterers are consistently comply with HALAL, Hygiene and HACCP requirement, service standards, procedures, processes as...

**Position Title**: - Executive, Airlines In-Flight Contracts **Reports To**: - Manager, Contract & Project Management **Position Summary**: - Plan, develop, execute and monitor the establishment and implementation of In-Flight Operations’ commercial agreements to ensure that in-flight products and services transactions are governed and protected with...

**Job Title**: - Lead, ITBP Airline Operations (Ground Operations) **Reports To**: - Senior Manager, ITBP Airline Business **Role Purpose**: - Provide leadership in Digital and IT for Airline Business by building and driving execution of IT strategies to improve business results in terms of efficiency, customer experience, revenue generation, cost...

**Job Title**: Assistant Manager, Database Marketing **Reports To**: Manager Digital Marketing **Role Purpose**: **Key Accountability**: - Responsible in planning, developing and managing entire Malaysia Airlines marketing databases strategy (globally). - Responsible in sending and creating brief to Creative Marketing Department to support eDM & push...

**Position Title**: - Executive Standards & Procedure **Reports To**: - Assistant Manager, Standards & Procedure, and Info Management **Role Purpose**: - Provide assistance and quick resolutions to queries and investigations on Standards and Procedures matters from Stations Systemwide and other departments for service consistency to consumers, as well...

**Position Title**: - Security Executive, Profiling **Reports To**: - Security Senior Executive, KUL Operations **Role Purpose**: - Supervise, administer and perform technical, protective and investigate work on improperly documented passengers on MH and customer airlines on a day-to-day operations. **Key Accountability**: - Supervise and monitor...

**Position Title**: - Assistant Manager, Standard & Procedure Management **Reports To**: - Manager, Standard & Procedure Management **Role Purpose**: - Under the leadership of Manager, Standard & Procedure Management, Assistant Manager Standard & Procedure Management is responsible for providing main support in developing, implementing, and maintaining...

Job Title:Assistant Manager, Database MarketingReports To:Manager Digital MarketingRole Purpose:Key Accountability: Responsible in planning, developing and managing entire Malaysia Airlines marketing databases strategy (globally). Responsible in sending and creating brief to Creative Marketing Department to support eDM & push notification marketing channel...

**Job Title**: Controller Hub Control Centre **Reports To**: HCC Manager **Department**: ADS - Hub Control Centre **Role Purpose**: Ensuring OTP and Service Deliveries are as per AeroDarat Services target. A primary point of contact between HCC and other departments in order to ensure flight turn around activities are as per precision timing. Proficient...

**Position Title**: - Assistant Manager, Culinary Standard **Reports To**: - Manager, Airlines Culinary Standards **Role Purpose**: - Accountable for development of quality and innovative inflight offerings for the assigned region (meal and beverages) that will align with strategies set by the Product Department at optimal cost and position Malaysia...

**Position Title**: - Executive, Security, Claims & Loss Prevention **Reports To**: - Assistant Manager, Security, Claims & Loss Prevention **Role Purpose**: - This position is accountable to operationalize, organize, coordinate and administer the end-to-end administration and governance of employee related processes by diligently adhering to company...

**Job Title**: - Assistant Manager, Refunds **Reports To**: - Manager Sales & Refund Accounting **Role Purpose**: Plan, supervise, motivate, and lead team members to ensure all Refunds for the Group are processed/approved within agreed timeline - Administer and to ensure all queries and disputes relating to refunds are actioned accordingly - Provide...

**Job Title**: - Training Coordinator, Airline Mandatory Training (AMT Safety) **Reports To**: - Deputy Head of Training /Instructional Services Manager **Role Purpose**: - Ensure effective day to day operations of training delivery, administrative function and ensure training roster for trainers and trainees is effective and in compliance with the...

**Job Title**: Executive, Line Operations **Reports To**: Senior Manager, Inflight & Catering Operations **Role Purpose**: Plan, Coordinate and monitor the completion and execution of overall Stations’ catering operations activities to achieve the strategic objectives of the Division to ensure 100% catering ops fulfilment, that in-flight product &...

**Reports To**: - Manager Passenger Services **Role Purpose**: - Manage FOCA ground operations and administration as per Service Level Agreement (SLA). Adhere to regulatory requirements, company policies, company service standards and standard operating procedures while perform service delivery. Monitor performance to meet KPI and compliance audit....

**Position Title** - Assistant Manager, Project Management Office **Reports To** - Senior Manager, Project Management Office **Role Purpose** - Lead, coach and provide support, tactical coordination and monitoring for all programmes and initiatives carried out for all the departments under Airlines Business (AB) Vertical to ensure its proper closure and...