IT & Facility Executive

5 months ago


Kuala Lumpur, Malaysia Sunfert International Fertility Centre Sdn Bhd Full time

**Job Purpose**

To provide support for the IT infrastructure, provisioning, planning, installation, operation, and software including facilities management.

**Job Duties**
- Understanding and respecting the differing needs of Sunfert staff and their IT/process support needs.
- Providing rapid and effective first level response to challenges and problems with IT/communications systems.
- Supports the deployment, monitoring, maintenance, upgrade, and support of all Sunfert systems, including servers, databases, storage solutions, communication systems, network devices, operating systems, hardware, software, and peripherals.
- Ensures continuous, cost-effective delivery of technology services and supports improvements that will improve services and capitalize on ways in which technology tools and automation can contribute to cost effectiveness and improved productivity.
- Monitors the performance of systems using the metrics and other standards and requirements and expectations, such as a customer service orientation and established service level agreements.
- On regular and incidental bases, reviews and assesses service.
- Supports the IT Manager in reporting infrastructure, optimising analytic processes, and driving system enhancements.
- Reviews and assesses the technical condition of the overall system, as well as critical subsystems and key components.
- Identifies any maintenance or repair practices or procedures that potentially compromise or degrade subsystems.
- Reviews any modifications, redesign, and/or replacement of system components.
- Monitors backups, records and maintains Licensing and Warranty Agreements.
- Maintains absolute confidentiality and security of all data.
- Supports the Operations & Facilities Manager to ensure the maintenance, security, safety, housekeeping, and other works for the general upkeep of the premise.

**Job Requirements**
- Minimum three (3) years working experience in a computer field, Information Technology Project Management, computer programming and business administration and operations would be an added advantage
- Strong command of spoken and written English.
- Experience with Active Directory
- Familiar with Windows Server 2012 R2 and above
- Experience with Exchange 2013 and above
- A good working knowledge of SQL
- A good working knowledge of networking and firewall security
- Experience with Windows 7 and above
- Experience with deployment and maintenance of Remote Desktop Services and Published Apps
- Experience with MS Office (including 365 Apps)
- Facilities management in a healthcare setting will be advantageous

**Salary**: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Early shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


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