Shift Manager

Job Scope Your job role will be known as Risk Operation Specialist (Fraud). - Responsibilities - Fraud Detection and Monitoring - Utilize advanced data analysis techniques and fraud detection tools to identify suspicious activities, anomalies, and emerging fraud trends. Regularly monitor transactional data, system logs, and other relevant sources to detect...

**Job description** - Basic Salary - RM1600 - Attendance allowance : RM100 - Night Shift allowance : RM100 - Location : Kenanga International (Bukit Bintang/Raja Chulan/KLCC station) - Working hours : 8.30am - 5.30pm | 9pm - 6am **ROLES AND RESPONSIBILITIES** - Perform operational responsibilities for business process outsourcing projects assigned by the...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Responsibilities Provide 2nd Level...

**Operations Management (90%)** - Crucial in building and retaining customer relationships. - Identify and resolves customer inquiries/issues accurately. - Educate the customer about the Bank’s products and services and directs them toward available resources for self-help. - Completes accurately the necessary documentation to manage customer complaints,...

**Responsibilities**: - Assist customers with order placement, product inquiries, account management, and issue resolution. - Effectively navigate internal systems and databases to retrieve relevant customer information and process requests. - Collaborate with cross-functional teams to escalate and resolve complex customer issues. - Maintain accurate...

**Key Responsibilities**: - **Incident Management**: Handle and resolve incidents related to the core banking system. This includes troubleshooting, documenting, and escalating incidents as necessary. - **Client Support**: Provide excellent customer service to our clients, ensuring their issues are addressed promptly and accurately. - **System Monitoring**:...

**Nature of Business**: Gadgets Store **Location**: Plaza Lowyat, Bukit Bintang. **Salary**: RM1,800 - 2,400. **Contract**: 1 year | 12 months **Working Days**: - 6 days | 1 offday - 10.30am - 8.00pm - Handle walk in customers to assist them on product enquiries & complaints - Ensure the top and good service provided to the customers - Will check for...

**Responsibility** - Perform all check-in and check-out tasks. - Manage online and phone reservations. - Welcome guests upon their arrival, inform customers about payment methods/deposits and collect their data [IC/passport], register guests collecting necessary information (if needed) - via online social network/physically. - Provide information about our...

About the Role We are looking for a bright Technical Customer Support Engineer to join our global Customer Support Delivery Organisation based in Kuala Lumper Malaysia. In this role you assist our customers around the world to solve their SWIFT operational challenges daily. You must be technically minded and willing to acquire in depth understanding...

job roles: - Manage day-to-day operations (opening and closing procedures) - Plan staff roster monthly & assign daily roles - Provide training for new staff and supervise staff daily - Provide excellent customer service, handle customer’s feedback and enquiry - Maximise sales and revenue by constantly meeting and exceeding customer expectations &...

Requirements - Have min 2-5 years of working experience in the related field is required for this position. - Prior experience in managing a cluster/ area of **F&B** outlets is essential. - Excellent interpersonal & communication skills with excellent written & spoken English. - Must be detail-oriented and stay on task, as well as efficient in scheduling and...

**Skill**: Project Manager, SDLC, MS Windows Servers, MS.SQL and C#.NET. - will be working on rotational shift - AP,EU,US **Task Description**: Manage DCE EU Workstream#4 - CRs/Adhocs EI040655- Project Manager **1) Must have skillset**: Experience in projects management managing and running software development lifecycle, stakeholder and teams members...

**Boutique Manager** **DUTIES & RESPONSIBILITIES** **Ensure achievement of team targets on monthly and annual basis**. **Team Management and Development** - Support them with consistent coaching, identify their development & training needs, partner with the Retail Trainer to tailor individual action plans; - Demonstrate integrity, honesty, & knowledge to...

**Staff Management**:Supervise and lead the housekeeping team, including room attendants, inspectors, and support staff. Schedule and assign tasks to ensure efficient coverage and quality service. - **Cleaning Standards**:Maintain and enforce high cleanliness standards for guest rooms, public areas, and back-of-house spaces. Ensure compliance with hotel...

**JOB DESCRIPTIONS**: - Regularly monitor, review, and analyze operational and performance based metrics to determine/recommend opportunities for improvement and/or training initiatives - Ensure Shift Leads (Day, Swing, and Mid shifts) are apprised of the service level performance (metrics), planned/unplanned outages, ongoing Engineering initiatives, and...

**Role**:Operations Manager **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Confident Customer Service Sales BPO Skills Client Relationship Proficient in English - Role: Operations Manager Location: Cyberjaya Rotational...

The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

Job description Responsibilities; 1) Supervise day-to-day activities and assist in the food and beverage outlets 2) Create innovative programs and promotions that drive revenue through increased guest patronage 3) Aid in all financial budgeting operations to maximize profitability 4) Manage restaurant team to provide customers with the highest quality...

**Whom are we looking for?** - Excellent command of English in both verbal and written communication. - Technical skills and computer knowledge with hands-on mentality. - Excellent soft skills, verbal and written communication skills. - Excellent listening skills. - Ability to de-escalate calls in an effective manner. - Ability to assess the customer and...

Manage F&B and day-to-day operations within budgeted guidelines and to the highest - To forecast, plan and manage all F&B orders, staff, enhance the brand and marketing activities - Managing beverage and food points of sales to achieve the target / budget and to the brand standards - Lead F&B team by attracting, recruiting, training and appraising talented...