Intern - Customer Care
17 hours ago
**Responsibilities**:
- The Customer Care Intern is a trainer who is responsible for handling enquiries, comments, and complaints related to products and service. The ultimate goal is to enhance customer experiences by providing necessary technical assistance and queries solution.**Benefits**:
- EPF
- SOCSO
- Annual Leave
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International Customer Care Professional
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full time 8,000 - 9,000 per monthJob DescriptionGrowthfn is a leading company in the industry, and we are seeking a skilled International Customer Care Professional to join our team. This role involves providing high-quality customer service and support to clients through various communication channels. The ideal candidate will have excellent language skills, strong communication abilities,...
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Customer Care
7 months ago
Kuala Lumpur, Malaysia VB Advisory Sdn Bhd Full timeProvide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...
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Customer Care
7 months ago
Kuala Lumpur, Malaysia Elabram System Full time__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...
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Customer Care
7 months ago
Kuala Lumpur, Malaysia IT Business Solutions Sdn Bhd Full timeJob Profile Preview YOODO CUSTOMER CARE Role: YOODO CUSTOMER CARE **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends;...
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Customer Care
7 months ago
Kuala Lumpur, Malaysia Elabram Full timeJob Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...
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Customer Care
7 days ago
Kuala Lumpur, Malaysia SPINALIVE SDN BHD Full time**Industry**:Chiropractic & Physiotherapy. **Location**:Publika, Kuala Lumpur. **Responsibilities**: - Engage & educate patients with health & rehabilitation inquiries. - Manage patients appointment & payment channels. - Assist in clerical & administrative work. - Friendly & Good Communication. - Willing to Learn. - Able to Work as a Team. - Able to work...
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Customer Care Consultant
7 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**The Opportunity** Our client is looking for a **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care, and Broker teams, as a back office agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...
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Customer Care Agent
7 months ago
Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Located at Wisma Standard Chartered; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering...
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Customer Care Support Specialist
7 months ago
Kuala Lumpur, Malaysia Kerry Full time**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
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Customer Care Support Specialist
7 months ago
Kuala Lumpur, Malaysia Kerry Full time**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
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Customer Care Consultant
6 months ago
Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time**The Opportunity** Our client is looking for an **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care and Broker teams, as a BackOffice agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...
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Customer Care
7 months ago
Kuala Lumpur, Malaysia WIDAD FACILITY MANAGEMENT SDN BHD Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers **Job Types**: Full-time, Contract,...
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Customer Care Manager, Malaysia
7 months ago
Kuala Lumpur, Malaysia Ria Financial Services Full timeCustomer Care Manager, Malaysia The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics....
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Customer Care Specialist
6 months ago
Kuala Lumpur, Malaysia MYFLEX HEALTH GROUP SDN BHD Full timeJob Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...
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Intern - Care & Success Management Office
7 days ago
Kuala Lumpur, Malaysia SWIFT Full time**About the Role**:We are looking for a talented and inquisitive individual to join our Care & Success Management Office in Kuala Lumpur (Malaysia) for an internship of 6 months. As a Care & Success Management intern, you will be assisting the Care & Success Management Office in improving the current processes. This is an opportunity for an individual to...
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Customer Care Officer
7 months ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Care Officer **Timings**:Day Shift (Permanent) **Industry**:Hotels / Restaurants / Airlines / Travel **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language english - **Job Overview**: As a Customer Service Representative for our airline, you...
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Customer Care Representative
7 months ago
Kuala Lumpur, Malaysia Ria Full timeWe are actively looking for a dynamic and customer-focused individual to join our team as a Customer Care Representative. As the face of our company, you will play a pivotal role as the first point of contact for our valued customers and agents. In this essential position, you will serve as a trusted advisor, providing exceptional service and support to...
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Customer Care Manager, Malaysia
7 months ago
Kuala Lumpur, Malaysia Ria Full timeThe purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria’s and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...
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Associate, Customer Care
7 months ago
Kuala Lumpur, Malaysia Great Eastern Malaysia Full timeAssociate, Customer Care **Job Summary**: - Receive and handle inquiries and complaints from internal and external customers. - Take ownership of customers' inquiries or complaints and resolve them by liaising with respective Business Owners within the specified time frame. - up and update customers timely on complaints raised until they are resolved. -...
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Bilingual Speaker
2 days ago
Kuala Lumpur, Malaysia Inova Care International Full time**Job description** We are looking for competent, detail-oriented individuals that can problem-solve independently, recognize when and how to escalate situations, and are confident enough to ask assistance and/or guidance regarding patient conditions as deemed necessary. Our ideal care coordinator is committed to providing high-quality, efficient,...