Customer Relations Executive
15 hours ago
**_Benefits Summary: _**
- This is a full time permanent position
- Basic Salary **RM2,000 - RM3,000**:
- Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Annual Bonus, Monthly Allowances, Company Trips and Events etc.
- Working Hours: Monday-Friday: 9am-6pm, Saturday: 9am-1pm
- Working Location: Chow Kit, KL **(Walking distance from PWTC LRT Station)**
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Our client, a reputable **Property Investment and Management **Company as well as the largest room rental platform in Malaysia that is growing rapidly over the years due to the market demand. They are currently seeking for more passionate **Customer Relations Executives** to join their team. As part of the company, you will work with their operation team to grow their market presence, embodying and communicating their mission of making room rental hassle and worry free.
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**_Responsibilities: _**
- To attend to customers' enquiries /feedback and to ensure the enquiries are answered professionally in compliance with company service standard
- To guide customer on choosing the right protection products for their rooms/properties
- To assist in administration works including new sales, claims task, and administrative task
- To ensure compliance to regulatory and internal SOP
- To perform other ad-hoc duties as and when assigned by the superior
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**_Additional Information/ Requirement: _**
- At least 1 year of related working experience in Customer Service, Reception, Administrative field is required
- Able to read & write in Mandarin to liaise with chinese speaking customers
- Have good time management skills and positive attitude
- A good team player
**_**_
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Please submit your updated resume in MS format by using the **APPLY NOW** button.
Our dedicated and approachable recruitment associates will get back to you soon for a confidential discussion.
Please include the following information in your resume:
- **Education background**:
- **Work experiences in point forms**:
- **Reason (s) for leaving**:
- **Current and expected salary**:
- **Date of availability / Notice period**
**_**_
- *_*
We wish you all the best in your career search.
**Salary**: RM2,000.00 - RM4,000.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Attendance bonus
- Yearly bonus
Application Question(s):
- For this job, are you comfortable travelling to Chow Kit for work? (Rest assured that the working location is just few mins of walking distance from PWTC LRT Station)
- For this job, are you comfortable working 5.5 Days per week? (Half day work on Saturday)
**Experience**:
- Customer Service: 1 year (required)
**Language**:
- Chinese (required)
Work Remotely:
- No
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