Client Services Assistant

7 months ago


Shah Alam, Malaysia Zuellig Pharma Full time

**JOB PURPOSE**
- The individual will be assisting the Senior Client Services Executive and Client Services Executive for daily administration work, inventory planning and management, inventory forecast, maintain inventory detailed records & transactions and provide support to clients to resolve issues in Zuellig Pharma Malaysia

**KEY RESPONSIBILITIES**
- Fosters close working relationships with the team members in client services department and all operational Business Department in communication, development, follow-up of operational transaction activities and ensure administrative procedures & practices is comply in West Malaysia site Central Warehouse.
- Work with other team members in different business unit to ensure smooth administrative/operational procedures and practices is imposed in compliance with company policy
- Provide information and coordination with internal department -warehouse and respective business unit for customer order management and incoming shipment status
- For inbound receiving management, the incumbent raises Purchase Order & Inbound Delivery Document to ensure the stock are appropriately received for saleable and stored.
- Handle phone calls from clients, when appropriate, transfer calls to Team Leader or Inventory Analyst when required.
- Perform stock adjustment activities and stock conversion for sample requisition, tender stock or patient based program. Initiate stock withdrawal for client and stock transfer to branches or overseas by creating Sales Order and Outbound Delivery Document
- Write off the short expired, expired stock damaged stock upon shipment arrival after the obtaining approval from clients
- Assist Senior CLE & CLE in updating inventory management information (price, quantity or item description)
- Performs other duties as assigned when required.

**REQUIREMENTS**
- Minimum of 1year experience
- Communicating effectively at all levels, both verbal and written
- Being able to deal, work and cope in a difficult and highly competitive environment

**Salary**: RM1,500.00 - RM2,200.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bukit Jelutong: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)



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