Operation Officer

3 weeks ago

Klang, Malaysia Phili-Orient Logistics (M) Sdn Bhd Full time

**ROLES, RESPONSIBILITY AND AUTHORITY**:
a) Supervise and lead custom brokerage operations efficiently and effectively.

b) To prepare and handle customs declaration of import and export for Ocean & Road shipments in compliance of Custom Regulations.

c) Attend to custom queries on any declaration issue.

d) Ensure custom forms are cleared and endorsed by custom.

e) Ensure all permits are requested and compliance is followed for all declarations.

f) Provide an update on the customs form status for any urgent shipments and/or if required.

g) Maintain high standards operating and follow customs rules and regulations.

h) To coordinate with the concerned party for any additional document required.

i) To escalate to management if any challenges are noticed.

j) Ensure all costs like duty taxes/cess etc are receipted and copies provided in the job files.

k) Maintain excellent relationships with customs, customers, and customer’s vendors and address the issue in a professional manner.

l) Prepare daily reports for internal reporting and to customers on a timely basis.

**QUALIFICATION AND EXPERIENCE**:
a) A minimum Diploma in a related field.

b) At least 2-3 years of working experience in a similar position.

c) Good knowledge in HS Code Classification is required.

d) Strong problem-solving abilities and attention to detail.

e) Self-motivated with a result-driven approach

f) Effective communication and interpersonal skills to collaborate with internal teams, external partners, and customs authorities.

**Prefer can start working immediately

**Possess own transport

Working Location: The Landmark Klang, Selangor

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- Diploma/Advanced Diploma (required)

**Language**:

- English (required)
- Malay (required)

Expected Start Date: 07/01/2024

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