Sales Lead

2 weeks ago

Gelang Patah, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

Dedicated sales lead to coordinate sales teams, ensure the team's sales quotas are met and support the management.
- The sales lead will perform sales, management and administrative tasks, such as maintaining sales performance, recruiting and training sales team and monitoring inventory.
- Recruiting and training new sales team, assigning specific tasks to other sales team and monitoring the team's sales performance
- Prepare and analyse sales reports, and make recommendations for immediate improvement.
- Providing sales team with constructive feedback and assisting team to solve customers' problem.
- Motivating the sales team and creating an atmosphere of healthy competition among the team.
- To be successful as a sales lead, you should have excellent sales and leadership skills, as well as strong customer service skills. A thorough knowledge and understanding of the store's products and services.
- For existing customers, implement Customer Relationship Management (CRM) to ensure customers continue to be delighted with our services.
- Ensure operational excellent with strong inventory management such as full stock take procedures, forecast and ordering, managing delivery schedule, and maintain cleanliness of outlet at top conditions.
- Identify new initiatives to find new ways of selling and costs savings opportunities.
- Collaborate with Marketing and support all marketing campaign and promotions to achieve the agreed targets.
- Provide creative ideas for merchandising and product display.
- Evaluate sales team performance and take the necessary actions as required
- Resolve customer complaints quickly and identify remedial actions to address the root cause of the problem.
- Ensure all the company's policy, rules and regulation, standards and procedures are clearly explained to and followed by staff.
- Ensure compliance to local law and regulations for all activities at the branch outlet.

Pay: RM4,500.00 - RM6,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Afternoon shift
- Early shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 05/01/2024

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