Night Duty Officer

Night Manager will represent the Management during the night. The Night Manager also assists the Front Office Managerin all aspects of the department including but not limited to operations, planning, and staffing in accordance with hotelpolicies and procedures. - Manage and monitor activities of all employees in the Front Office departmentmaking sure they...

Responsibilities: - To direct and supervise all activities within Hotel to ensure guest satisfactions delivered. - To maintain cleanliness in lobby and Front Office department throughout the shift particularly during shift change and commencement of morning operations. - To handle all guest complaints with tack and diplomacy at all times. - Liaise with...

Complete responsiveness to the desire of the hotel guests. - To maintain a good working relationship with my own colleagues and all other departments. - Punctual, wearing the hotel uniform with nametag intact, and maintaining a high standard of personal appearance and hygiene at all times. - Welcoming and receiving guest arrivals, registering and maintaining...

**Position**: DUTY MANAGER (Full time #539271) **Property / Office**: Mandarin Oriental, Kuala Lumpur **Location**: Kuala Lumpur, Malaysia **DUTY MANAGER** **Summary** Duty Manager will report to the Front Office Manager and forms part of the Front Office leadership team who collectively delivers exceptional guest experiences. The primary...

Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations. - Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems. - Handles guest...

The Duty Manager should present himself/herself as a senior representative of managers in the handling of all guest requests and complaints concerning services affecting the hotel operations. - Assist, help and supervise the Guest Service Supervisors, Guest Service Assistants, Cashiers, Concierge including those of Limousine Services and Valet Services. -...

Position: DUTY MANAGER (Full time #539271)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaDUTY MANAGERSummaryDuty Manager will report to the Front Office Manager and forms part of the Front Office leadership team who collectively delivers exceptional guest experiences. The primary responsibilities for this position are to...

Job descriptionPrimarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times.Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for...

Duty Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

**Responsibilities** **Front Office** **1 Guest Service** - Ensure provision of excellent guest service at all times - Maintains a friendly, cheerful and courteous demeanour at all times - Courteously and accurately answers inquiries from potential guests and accepts hotel reservations **2 Front Desk** - Resolve guest issues, complaints, problems in a...

To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports. Responsibilities: Night Auditor: - Performs all audit procedures according to the Hotel policy on a daily basis. - Performs all required audit reports. - Verifies the status of all wake-up call requests and...

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards: - Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. - Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for...

**JOB** **REQUIREMENTS**: - Minimum SPM or Diploma in Tourism Management. - At least 2-3 years working experience. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good organisational...

**JOB** **REQUIREMENTS**: - Minimum SPM or Diploma in Tourism Management. - At least 2-3 years working experience. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a team player. - Pleasant personality with good organisational...

As the Duty Manager, you will be responsible for performing the following tasks to the highest standards:Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement. Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front...

Supervises overall activities in the department especially during the absent of Head of Department - Supervises and delegates duties to supervisors and prepares work schedule for them. - Develops weekly host’ schedules, monitors team attendance and put up the leave calendar - Supervises all sections and improvements in operation where she/he finds...

Supervises overall activities in the department especially during the absent of Head of Department - Supervises and delegates duties to supervisors and prepares work schedule for them. - Develops weekly host’ schedules, monitors team attendance and put up the leave calendar - Supervises all sections and improvements in operation where she/he finds...

Supervision of the Front Office/Hotel staff and control of hotel’s activities in accordance with Dorsett Regency polices and procedures, in the absence of the Front Office Manager. Direct supervision of Front Office staff in the absence of the Front Office Manager/Assistant Front Office Manager as well as attending to situations and requests as required by...

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

**DUTY MANAGER DUTIES AND RESPONSIBILITIES**: - Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest’s. - Assists in VIP’s arrival departure in absence of guest relation officers. - Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly...