Front Desk Agent/night Auditor
5 months ago
To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports. Responsibilities:
Night Auditor:
- Performs all audit procedures according to the Hotel policy on a daily basis.
- Performs all required audit reports.
- Verifies the status of all wake-up call requests and ensures they are properly handled.
- Balances all cash receipts and work performed during the audit shift. Deposit all cash.
- Prepares the front office for the ‘A’ Shift and resets day’s business.
- Acts as the Manager on Duty during night time hours.
- Attends and actively participates in all front office meetings.
- All other duties as assigned by a manager or supervisor.
Front Desk Agent:
- Greets, registers, and assigns rooms to guests.
- Issues room key and escort instructions to Bell person or directly to guest as appropriate.
- Date-stamps, sorts, and racks incoming mail and messages.
- Transmits and receives messages using equipment such as telephone, fax, and switchboard.Answers inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. 6. Keeps records of room availability and guests’ accounts. - Make, confirm, and cancel reservations for guests.
- Other duties as assigned by manager
Pay: From RM33.00 per hour
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Overtime pay
- Yearly bonus
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