Administrative Executive
6 months ago
Answering phones in a professional manner, and routing calls as necessary.
- Suggesting solutions for customer common problems.
- Ensuring customer issues are resolved in a timely manner.
- Developing and maintaining customer relationships.
- Maintaining records of customer interactions.
- Providing an overall great customer experience.
- Ensure customer satisfaction and provide professional customer support.
- Obtain and evaluate all relevant information to handle product and service inquiries
- Update and post new promotion (D’Laksa) at social media
- Find & propose new location for new outlet to Director
- Direct visitors to the appropriate person and office.
- Inform management or office staff regarding visitor’s arrivals or cancellation.
- Helping maintain workplace security & cleanliness
- Ensure that all the main doors and windows are duly locked securely after office hours.
- Attend to visitors including dispatch personnel and logistic delivery, vendors, and suppliers.
- Update calendars and schedule meetings.
- Schedule appointment for Director and management/office staff.
- Managing office general administrative functions
- Providing support for in-office maintenance-related issues.
- Assist in administrative duties and clerical support such as sorting mail, filling, entering data and signing packages.
- Assist in handle staff hostel / check petrol usage / check phone usage/ check CCTV
- Visit and audit outlet as required
- Handle the renovation of new outlet (dealing with contractors, submission drawing and work permit, liaise with fit out department, prepare outlet equipment and utensils)
- Update inventory for kitchen equipment and spare part technician.
- List out maintenance cost every month for outlet staff’s incentive and yearly record.
- To perform any other duties as assigned by the immediate superior/ Directo
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
**Experience**:
- Administration: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
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