Customer Experience Admin
5 months ago
Investigate and resolve customer issues, striving to achieve first-contact resolution whenever possible.
- Collaborate with relevant departments to resolve complex problems and ensure timely solutions.
- Maintain accurate and organized installer records, interaction logs, and documentation.
- Input and update the installer's information in the system.
- Generate reports and analytics on customer interactions, feedback, and trends to identify areas for improvement.
- Communicate effectively with installers, team members, and other departments to ensure seamless information flow.
- Collect and document customer feedback, suggestions, and complaints to help improve products and services.
- Identify process inefficiencies and propose improvements to enhance the overall customer service experience.
- Contribute to the development and enhancement of customer service policies and procedures.
- Adhere to company standards, guidelines, and best practices in customer service.
- Prioritize tasks and assignments to ensure timely completion of projects and deadlines.
- Provide support to team members by managing their administrative tasks when necessary.
**Requirement**
- Diploma or equivalent; associate's or bachelor's degree is a plus.
- Proven experience in customer service, administrative support, or a related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in using MS Office (Word, Excel), and other relevant tools.
- Ability to multitask, prioritize, and work under pressure in a fast-paced environment.
- Attention to detail and accuracy in data entry and documentation.
- Empathy, patience, and a positive attitude when dealing with customers.
Pay: RM2,200.00 - RM2,800.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Damansara: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
-
Admin Customer Service Assistant
5 months ago
Kota Damansara, Malaysia Asia Pacific Realty Full timeTo assist on the office operation; documentation; customer, banker and lawyer coordination. **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Admin/Data Entry- Minimum Education Required- Diploma- Language Required- Bahasa Malaysia- Nationality Preferred- Malaysians...
-
Customer Experience Admin
5 months ago
Kota Damansara, Malaysia Fujiaire Global Sdn Bhd Full timeInvestigate and resolve customer issues, striving to achieve first-contact resolution whenever possible. - Collaborate with relevant departments to resolve complex problems and ensure timely solutions. - Maintain accurate and organized installer records, interaction logs, and documentation. - Input and update the installer's information in the system. -...
-
Sales Admin
5 months ago
Kota Damansara, Malaysia N Three Beauty Full timeList-ID: 103387684Today 18:50 **Job Description**: - 1. help with admin & clerical task 2. provide organisation support 3. manage sales order & organise delivery 4. update sales & expenses in company system 5. manage customer databased 6. able to answer customer enquiries 7.check & update stock / inventories 8. and any adhoc task given by ceo - Job...
-
General Admin
5 months ago
Kota Damansara, Malaysia BEST PARTS TRADING SDN BHD Full timePerform book keeping duties including data entries, updating and maintaining. - Supervise subordinates to ensure all daily duties are attended to. - Perform other general admin support tasks. - Organise and prepare operation schedules. - Invoicing customers and follow up for payments, payment vouchers and statement of account. **Job Details** **JOB INFO &...
-
Admin & Customer Care Specialist
5 months ago
Kota Damansara, Malaysia Reeracoen Malaysia Full time**Job Function**: General affair, Custmer support/service, Sales coordinator/Admin/Receptionist/Secretary, Other(Business Administration & Management) - ** Industry**: Manufacturing(Machinery) - ** Job Description**: - 【Main Responsibilities】 - Provide world class customer support - Manage new service intervention and spare parts requests - General...
-
Admin
5 months ago
Kota Damansara, Malaysia rd qs consult Full timeadmin with experiance minimum 2 years location sri damansara working hour 9am - 6pm 5days a week **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- 1-3 years- Job Categories- Admin/Data Entry- Minimum Education Required- spm & diploma- Language Required- Bahasa Malaysia, English- Nationality...
-
Customer Experience Executive Malaysia
5 months ago
Kota Damansara, Malaysia Naluri Full time**Customer Experience Executive | Malaysia** Location: Bukit Damansara | Malaysia**Naluri is changing the way healthcare is delivered.** A digital health therapeutics company operating across SEA, we are focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design...
-
Customer Experience Support Coordinator
5 months ago
Kota Damansara, Malaysia SPEEDHOME Full timeAnswering customer inquiries, scheduling sales appointments, and following up with customers about their case/order status. - Compiling a daily list of sales leads, delegating tasks to the sales department, and providing sales data and guides to the sales department. - Developing and monitoring performance indicators for sales members, managing sales...
-
Customer Experience Executive
5 months ago
Kota Damansara, Malaysia Fujiaire Global Sdn Bhd Full timeAssist in managing office supplies and inventory. - Handle incoming and outgoing mail and packages. - Answer and direct phone calls to the appropriate personnel. - Assist with scheduling appointments and meetings. - Maintain and update records and databases as needed. - Organize and file documents in an organized manner. - Prepare reports and spreadsheets as...
-
Customer Experience Representative Damansara Uptown
5 months ago
Kota Damansara, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Job Tittle: Customer Experience Representative** **Salary Range: MYR 2,500 - MYR 2,800** **Job Highlights** - Full Time **Contract** Position - Must be able to start immediately. - Opportunity to be absorbed into Permanent Position should there be any vacancy - This is a 6 -month Contract position. performance. **Responsibilities**: - Handle and...
-
Lead Strategist
5 months ago
Kota Damansara, Malaysia Reserve Daily Full timePresentable: We love good vibes and good looks! (Sorry, no paper bags allowed). - Zodiac Signs: If you're an Ox, Rabbit, Snake, Dragon, or Monkey, you might just get extra brownie points! Are you ready to take charge and lead our customer experience, sales, and marketing efforts to new heights? If you're a dynamic, multitasking wizard with a knack for...
-
Finance and Admin Executive
5 months ago
Kota Damansara, Malaysia Language Talent Solutions Full timePosition**:Finance & Admin Executive** Location**:Damansara, Selangor** Working Hours**:8.30AM - 5.30PM** Working Days**:Monday to Friday** Salary**:RM 3,500 - RM 4,500 (Based Upon Experience)** **Job Requirements**: - Assist the Finance department with administrative tasks related to payroll, such as data entry and verification, ensuring accuracy and...
-
Sales Admin
5 months ago
Kota Damansara, Malaysia IY Staffing Group Full time_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM4,000**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonus, Monthly Allowances, Dynamic Environment, Supportive Management, Company Overseas Trips and Events etc. - Working Hours: Monday-Friday: 9.30am-6.30pm - Working...
-
Account Admin Clerk
5 months ago
Kota Damansara, Malaysia MYGPS M SDN BHD Full time**Requirements**: 1. Minimum 1-2 year(s) experience in similar capacity 2. Have basic knowledge of Admin/Account/Human Resources duties 3. Computer literate (Ms word/ Excel) **Accounts Clerk**: - To handle online banking, check daily bank balance and other banking matter - Arrange staff Claims, Commission, Payroll, LHDN, EPF, SOCSO - Issue Invoice, DO &...
-
Admin Support Officer
5 months ago
Kota Damansara, Malaysia Coshare Holdings Berhad Full time**Duties & Responsibilities: - ** - To perform the credit administration and collection daily tasks - Renewal of licenses - Work with customers to arrange alternative payment plans as necessary - Investigate and resolve customer complaints - Prepare periodic reports on collection activity - Comply with all applicable laws and regulations - Maintain...
-
Admin with Front Desk
5 months ago
Kota Damansara, Malaysia scan track asia sdn bhd Full timeAdmin cum with Front Desk We are an Engineering company, urgent need to hire Current Vacancy Available - Office Admin/Front Desk Sales - Main responsibility - Document Processing, Assist in Office General Adminstration, Proceed Invoice - Able to Operate Microsoft Office - Words & Excel - Immediate Vacancy - Have a Good Attitude and Discipline - Preferable...
-
Admin Clerk
5 months ago
Kota Damansara, Malaysia Dwangi Freshener Sdn Bhd Full timeTugasan Menguruskan tugas-tugas am berkaitan Admin/HR Menguruskan dokumen pekerja yang berkaitan Menyimpan dan mengemaskini rekod stok Menguruskan uniform syarikat Menguruskan jadual bertugas cleaner Memastikan sistem operasi syarikat berjalan dengan baik Membantu menyediakan/menyimpan rekod filing Memastikan pejabat dalam keadaan bersih dan baik Membantu...
-
HR Admin
5 months ago
Kota Damansara, Malaysia NZ Empire Sdn Bhd Full timeDegree in any field of education Have valid driving license Please send resume by WhatsApp (Aziz) **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Admin/Data Entry- Minimum Education Required- Degree in any field- Language Required- Bahasa Malaysia, English-...
-
Admin Clerk
5 months ago
Kota Damansara, Malaysia LS MOTOR Full timeList-ID: 102747220Today 16:12 **Job Description**: - VACANCY: ADMIN CLERK - Work place at Neo Damansara Perdana, Selangor - Responsible for general clerical duties prepare quotation, DO, Invoice and filing of documents for records - Must have computer knowledge - Can handle multiple tasks - Answering calls - Fast learner - Training will be provided -...
-
Admin Assistant
5 months ago
Kota Damansara, Malaysia FirstWorks Group Sdn. Bhd. Full timeAt FirstWorks Group, our mission is to bring the best jobs to talents from all across Asia. Our client is global company in the hospitality design industry. Located in **Damansara Heights**, they are looking for an **Admin Assistant** to provide professional administrative support and assistance to the IT department. **Position : Admin Assistant** **Company...