![CJ Century Logistics Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive
1 week ago
_**Job responsibilities: -**_
**General Description**:
Interact with customers to provide and process information in response to inquiries, concern and requests about products and services.
**Duties and Responsibilities**:
- To ensure Customers satisfaction is at its hgihest while managing and tracking KPI's.
- Troubles shoot and track job progress from beginning until the end.
- Liase with all related departments/divisions to ensure job completion.
- Maintain good relations with customers.
- Explore for new business opportunities with customers.
- Meet with customers on a need be basis to enhance relations and solve problems.
- Assist in collecting payment from customers.
- Any other job that maybe assigned by the Management.
**Job Requirement: -**
- Minimum STPM/Diploma/Degree in Logistics management or equivalent.
- More than 3 years of experience in Logistics Environment
- Computer literate
- Effective verbal and written communication skills.
- Report writing skills good communication, interpersonal and writing skills
- Good command in English.
- Good team player.
- Able to work under pressure with minimum supervision.
- Able to work long hours and under consistent pressure and multi-task and work with mínimal supervision.
- Good presentation and prospecting skills good interpersonal and communication skills.
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM4,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
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