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Customer Services
2 weeks ago
Customer Service:
Job scope:
- To deliver excellent CS and manage the needs of Shopee's customer (through live chats)
- Liaise with other departments as required to resolve user issues
- Professionally handle the high volume of inquiries from customer
- Able to speak and write in English fluently
Working days:5 days a week, 2 day off (1 weekend and 1 weekday)
-
Working hours:
- 9.00am to 6.00pm (including 1 hour break)
- 12.00am to 2.00am if and when required during campaign only _(The 2 hours will be deducted from their normal working hours)_
Salary Package:
-
Basic:RM2,500
-
OT:Based on EA (if required)
-
Statutory Benefits (EPF, SOCSO, EIS, Annual Leave & Sick Leave):Based on EA
Job Requirements:
- Minimum qualification of SPM (Sijil Pelajaran Malaysia) or equivalent.
- Excellent communication and presentation skills.
- A team player with high level of dedication.
- Fluently communicate in basic English/ Bahasa to facilitate effective communication with sellers and customers.
Location Address:
Bukit Raja Klang
Pay:
RM2,500.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
-
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