Customer Service

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - BUKIT RAJAH, KLANG SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other...

Assist Customer Experience Representatives in managing their day-to-day activities and operations. Maintain and further develop quality relationships with existing customers and warehouses. Schedule or reschedule pickup and delivery appointments. Provide necessary information to internal departments in order to meet service parameters required by the...

Are you looking for an opportunity to work in the supply chain? If so, we may be the place for you! We provide integrated, thorough, and high quality logistic solutions to our clienteles in this fast-paced environment. Customer engagement and satisfaction is key to our success. We are looking for talents who are hungry to learn new things, passionate in...

**Decision accountabilities** - Responsible for updating stores on time and accurately. This is not only for the original ETA of truck arrival but on all subsequent revised ETA’s if trucks are delayed for any reasons. - Follow up and work with the JMS Team in transport to get the latest update on truck statuses and dive in to check independently if...

**Customer Service**: **Job scope**: - To deliver excellent CS and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer - Able to speak and write in English fluently - **Working days**:5 days a week, 2 day off (1...

_**Job responsibilities: -**_ **General Description**: Interact with customers to provide and process information in response to inquiries, concern and requests about products and services. **Duties and Responsibilities**: - To ensure Customers satisfaction is at its hgihest while managing and tracking KPI's. - Troubles shoot and track job progress from...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Requirement**: - Coordinate and manage the day to day trucking includes truck planning & tracking Managing drivers - To handle customer enquiries - To prepare reports for Management - Must have strong self-discipline - At least min 2 year’s working experience in transport/trucking planning - Required language: English & Bahasa Malaysia - Preferred...

Requirement: - Coordinate and manage the day to day trucking includes truck planning & tracking - Managing drivers - To handle customer enquiries - To prepare reports for Management - Must have strong self-discipline - At least min. 2 year’s working experience in transport/trucking planning - Fresh grad encourage to apply Required language: English &...

Requirement: - Coordinate and manage the day to day trucking includes truck planning & tracking - Managing drivers - To handle customer enquiries - To prepare reports for Management - Must have strong self-discipline - At least min. 2 year’s working experience in transport/trucking planning - Fresh grad encourage to apply Required language: English &...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. - Identify and address cancellation concerns with personalized calls, converting lost orders into sales. - Identify trends and root causes of returns, cancellations, and other issues to improve processes. - Implement strategies to retain key customers, drive...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. - Identify and address cancellation concerns with personalized calls, converting lost orders into sales. - Identify trends and root causes of returns, cancellations, and other issues to improve processes. - Implement strategies to retain key customers, drive...

**Responsibility** - Strong customer service mindset with good communication and excellent problem-solving skill - Able to handle walk in customer by providing accurate, efficient and quality service that meets the expectations of the company and the general industry and market - Willingness to take accountability to handle customers' issues in a...

Service Advisor: **Job Description**: - Resolves product or service problems by clarifying the customer’s complaint. Determining the cause of the problem. Selecting and explaining the best solution to solve the problem. Expediting correction or adjustment. Following up to ensure issue being resolve. - Provide quality service to both internal and external...

**Description**: - We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond,...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the...

**Basic Responsibilities: -** - To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to...

Our client is one of the **leading international company **providing customer service to its international customers! Your role will be responsible to identify the customers' needs and respond proactively to all of their concerns and manage the day-to-day customer service operations. It’s a good opportunity to begin a career with our client. **JOB...