Customer Service Operation Officer

Assist Customer Experience Representatives in managing their day-to-day activities and operations. Maintain and further develop quality relationships with existing customers and warehouses. Schedule or reschedule pickup and delivery appointments. Provide necessary information to internal departments in order to meet service parameters required by the...

**Requirement**: - Coordinate and manage the day to day trucking includes truck planning & tracking Managing drivers - To handle customer enquiries - To prepare reports for Management - Must have strong self-discipline - At least min 2 year’s working experience in transport/trucking planning - Required language: English & Bahasa Malaysia - Preferred...

Requirement: - Coordinate and manage the day to day trucking includes truck planning & tracking - Managing drivers - To handle customer enquiries - To prepare reports for Management - Must have strong self-discipline - At least min. 2 year’s working experience in transport/trucking planning - Fresh grad encourage to apply Required language: English &...

Are you looking for an opportunity to work in the supply chain? If so, we may be the place for you! We provide integrated, thorough, and high quality logistic solutions to our clienteles in this fast-paced environment. Customer engagement and satisfaction is key to our success. We are looking for talents who are hungry to learn new things, passionate in...

**Decision accountabilities** - Responsible for updating stores on time and accurately. This is not only for the original ETA of truck arrival but on all subsequent revised ETA’s if trucks are delayed for any reasons. - Follow up and work with the JMS Team in transport to get the latest update on truck statuses and dive in to check independently if...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - BUKIT RAJAH, KLANG SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other...

JOB VACANCY POSITION - CUSTOMER SERVICE LOCATION - BUKIT RAJAH, KLANG SALARY - RM 2500-3500 **Responsibilities**: Perform sales administrative activities Preparation of sales quotation and sales invoices Preparation of export documents (packing lists, etc) Efficiently respond to any online or telephone queries in a calm and friendly manner Liaise with other...

**Description**: - We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond,...

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics different customer expectations while providing a WOW outcome to them. This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the...

**Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

**Customer Service Representative** **Xiaomi Authorized Service Center, Melaka** **(One Service Republic SDN BHD)** **Responsibilities**. - Handle customer service - Do admin and any related task - Other ad-hoc admin duties. **Requirement** - Minimum SPM - Speak Malay & English - Availability to work shift hours, including weekends and holidays - Ability...

b. To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to support and assist in...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager. **Responsibilities**: - Assist customers in troubleshooting or identifying technical issues with...

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager. **Responsibilities**: - Assist customers in troubleshooting hardware and software issues for TVs /...

**Description**: This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager. **Responsibilities**: - Assist customers in troubleshooting hardware and software issues...

**Customer Service**: **Job scope**: - To deliver excellent CS and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer - Able to speak and write in English fluently - **Working days**:5 days a week, 2 day off (1...

Guide customers through product usage, answer questions and collect feedback to improve satisfaction. - Identify and address cancellation concerns with personalized calls, converting lost orders into sales. - Identify trends and root causes of returns, cancellations, and other issues to improve processes. - Implement strategies to retain key customers, drive...