Host - Human Resources

6 months ago


Kuala Lumpur, Malaysia Hyatt Place Kuala Lumpur Bukit Jalil Full time

Summary

Come and join us in our journey as we care for people so they can be their best We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.

Hyatt Place Kuala Lumpur, Bukit Jalil - marks the first Hyatt Place hotel in Malaysia. Located in Bukit Jalil, an affluent suburb located within the southern corridor of Kuala Lumpur, the hotel features 250 guestrooms, a three-meal restaurant, large Ballroom, 4 meeting rooms and flexible event space, Rooftop restaurant, a fitness centre, and a sky pool.

We are currently looking for a Human Resources - Host to join us as we continue to embark this exciting journey with the hotel. This position reports to the hotel Human Resources Manager.

**Main Duties**

**Administration**
- Ensures all documents related to the section properly filed for reference.
- Ensures all Accounts Receivable and Accounts Payable tasks are completed in a timely fashion.
- Ensure all Materials Orders are placed, received and stored to ensure use by dates and any spoilage issues are managed.
- Ensures Associate files are maintained and associates payroll and leave records are processed and maintained

**General**
- Attends and contributes to all Meetings as required.
- Provides courteous and professional service at all times.
- Assists with the coordination of the associate recognition programmes.
- Assists by checking to ensure all associate facilities are maintained within standards, i.e. Associate Lockers, Associate Restaurant, Associate Dormitory and Associates’ smoking area.
- Willingly attends hotel training sessions as scheduled to improve skills and knowledge.
- Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
- Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
- Ensures high standards of personal presentation & grooming.
- Prepares letters of offer; assist in new associate orientation.
- Maintains an updated list of applicants and applicant files.
- Maintains positive guest and colleague interactions with good working relationships.
- Exercises responsible management and behaviour at all times and positively representing the Hotel and Hyatt Hotels Corporation.
- Assists and participates in all Human Resources activities.
- Ensures and practices the utmost protection of office’s confidentiality.
- Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

**Other Duties**
- Is knowledgeable in statutory legislation in associate and industrial relations.
- Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health and safety.
- Ensures high standards of personal presentation and grooming.
- Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations, including local schools, hotel schools and universities.
- Responds to changes in the Human Resources function as dictated by the industry, company and hotel.
- Attends training sessions and meetings as and when required.
- Carries out any other reasonable duties and responsibilities as assigned.



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