Bank Customer Service

Job Descriptions: Services To attend to inbound calls enquiries over various range consumer financial products and services. To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer's queries. To provide personalized customer service to customers, whilst maintaining a professionalism and...

_**Job Summary**:_ - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator...

**Job Descriptions**: Services - To attend to inbound calls enquiries over various range consumer financial products and services. - To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. - To provide personalized customer service to customers, whilst maintaining a...

**Job Summary**: - Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer needs. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - Meeting or exceeding productivity and...

Job Summary:Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building a...

**Job Responsibility**: - Understand and address customer needs by promptly responding to inquiries and requests. - Resolve customer issues efficiently and ensure their satisfaction. - Keep the customer database accurate and up to date. - Develop and nurture strong customer relationships by effectively identifying and resolving inquiries and issues. -...

**Responsibilities**: **Operations Management**: - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure business...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

Attending to _inbound calls_ for consumer throughout the _Malaysia / HK / Taiwan Market_ etc. Credit Services ( Exceed Overdraft Limit, Unauthorize transactions)Requirements: Possess a _Diploma / Degree_ (_Minimum SPM _holder must have working experience in customer service) Must be able to work on _rotational shifts_ Excellent communication skills and...

Attending to inbound calls only and assisting customers inquiries pertaining credit cards No Sales and out bond call required Adhoc assignments or tasks assigned by Supervisor.Requirements:- Must be able to work on rotational shifts_(NO OVERNIGHT SHIFTS)_ Must be willing to work in the office Possess a Diploma/Degree _(SPM holders must have experience)_ Good...

Where can you get a Customer Service Role which is Monday - Friday & 9am-6pmWhat will you do? Handling enquiries related to credit and banking on a daily basis Ability to provide First Call Resolution to consumers Attend to any adhoc tasksRequirements:- Must be able to read and write in Mandarin (due to target market):Possess a Diploma/Degree (SPM holders...

Attending to _**inbound calls**_ for consumer throughout the _**Malaysia / HK / Taiwan Market**_ etc. - Credit Services ( Exceed Overdraft Limit, Unauthorize transactions) **Requirements**: - Possess a _**Diploma / Degree**_ (_**Minimum SPM **_holder must have working experience in customer service) - Must be able to work on _**rotational shifts**_ -...

__ - Attending to **inbound calls** only and assisting customer’s inquiries pertaining to credit cards - No Sales and outbound calls are required. - Ad-hoc assignments or tasks assigned by Supervisor. - **Job Requirement**:_ - _**SPM**_ with 2yrs experience ,_ **Diploma, Degree**_ - Good English communication and written skills. - Must be able to work on...

Job Highlights: - Close to LRT/MRT station - Start ASAP Job Responsibilities: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient, courteous...

Job Highlights: Close to LRT/MRT station Start ASAPJob Responsibilities: To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turnaroundtime. To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. - To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. - To promptly perform any means of disputes...

Job SummaryTo attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, providing excellent contact resolution, and performing outbound calls when necessary.Responsibilities: An inbound customer service agent plays a significant role in building a brand's reputation. Primarily handle inquiries from both sellers and...

*JAWATAN* :(Astro)Customer Service Executive(KL)Sila Whatsapp di Gaji Basic + Commision sehingga RM 4500SYARAT-SYARAT KELAYAKAN:- Warganegara Malaysia- Minima SPMSijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak ada salah satu...

*JAWATAN* :(Astro)Customer Service Executive(KL)Sila Whatsapp di Gaji Basic + Commision sehingga RM 4500SYARAT-SYARAT KELAYAKAN:- Warganegara Malaysia- Minima SPMSijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak ada salah satu...

*JAWATAN* :(Astro)Customer Service Executive(KL) Sila Whatsapp di 014 6632942 Gaji Basic + Commision sehingga RM 4500 SYARAT-SYARAT KELAYAKAN: - Warganegara Malaysia - Minima SPM Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari document tersebut wajib perlu ada semasa interview. (Jika tidak...