Telemarketing Executive

6 months ago


Shah Alam, Malaysia MPS Full time

**Your Tasks**
- Create interest in products and services by highlighting the customer’s benefits.
- Call on customers to advise them of available products and services offerings.
- Follow up with potential customers who have shown interest in our products and services.
- Develop and maintain knowledge of our products and services and be able to articulate their features and benefits to customers.
- Entry of sales leads for external sales pursuit; and pursuit of select open leads for closure.
- Qualify sales leads by assessing need, budget, and buying authority.
- Obtain basic qualifying information including (but not limited to) time frame for purchase, decision maker(s), budget, influencing factors, and next step in the sales process.
- Effective nurturing of leads; building relationships by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales-ready.
- Assist manager and senior management by providing monthly updates about recurring business issues that require a proactive approach, or trends that suggest alternate sales offers or approaches.
- Responsible for duties associated with the management of account and contact information within the CRM system.
- Track all outbound and inbound calls in SAP and capture specific customer and product details related to the call.
- Responsible for actively driving revenue by engaging in planned and agreed to direct sales.
- Willingness and ability to back up other divisions when called upon.
- Meet daily/weekly/monthly call quotas as set by management.

**Required Knowledge, Skills and Abilities**
- Initiative -innovative ways for driving revenue through telemarketing activities.
- A proactive approach to interpreting the customer’s requirements and assist in addressing the customer’s needs.
- Decision-making - Ability to make confident and reasoned decisions in the execution of the telemarketing functions. Decision making authority includes when and how to involve other departments and teams to ensure that targeted campaigns are achieving expected results.
- Customer Focus - Establish and maintain an open, professional and efficient means of communication with all customers, both internal and external.
- Team Work/Cross-Functional Effectiveness - Ability to work effectively and efficiently with other team members to achieve common goals in a highly variable and often stressful customer call-service environment.
- Professionalism - Display and demonstration at all times in one’s mode of speech, dress, and personal behavior. Ability to work with mínimal supervision.
- Time Management - Successful management of one’s own time in order to maximize efficiencies and workload output. Ability to prioritize work flow on a daily basis. Ability to effectively plan and organize work responsibilities.

**What You Need To Succeed**
- Diploma / Bachelor or equivalent.
- Fluent in English (written and spoken).
- Flexibility to work during Odd Hours and Public Holiday.
- Good focus on details.
- High level of enthusiasm.
- Excellent customer service skills - listening and communication skills.
- Ability to work both autonomously and as a team player.
- Excellent ability with web and electronic tools.
- Competency using Microsoft PowerPoint, Excel, Word, and other general PC skills.
- Familiarity with customer relationship management (CRM) systems.
- SAP experience would be a plus.

**Our Offer to You**
- Stable employment conditions based on the contract of employment
- 1.5 months fixed contractual bonus
- Medical care with the dental package
- Life insurance

Pay: RM5,000.00 - RM7,000.00 per month



  • Shah Alam, Malaysia DNY Excellent Sdn Bhd Full time

    List-ID: 104670002Today 17:51 **Job Description**: - Job Overview: **Responsibilities**: 1. Initiate outbound calls to potential customers from provided lists or databases. 2. Promoting the features and benefits of our products or services to prospects. 3. identify new leads and opportunities through effective questioning and information gathering. 4....

  • Sales Executive

    6 months ago


    Shah Alam, Malaysia SD Geodesi Sdn Bhd Full time

    **1. Senior Sales Executive - 1 position** **2.Sales Executive - 3 positions** **Responsibilities**: - Achieve individual sales targets and overall business objectives. - Actively promote company's projects, arrange presentations and meetings with prospective customers, attend to customer's inquiries and provide prompt services to assist customers during...


  • Shah Alam, Malaysia GLENMARIE HOTEL & GOLF RESORT Full time

    **Key Roles**: 1. Reach out to existing and potential customers to present Hotel / Club product and service offering. 2. Learn details about Hotel / Club product and service offerings. 3. Address any questions or issues customers may have. 4. Communicate with customers to understand their requirements and and need. 5. Offer solutions based on clients...


  • Shah Alam, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time

    **Requirement**: - Minimum SPM holder - At least 1 year experience in outbound or telemarketing - Familiar with CRM system - Good communication in English **Jobscope**: - Responsible for negotiating customer options and retaining current subscribers - Taking ownership of customers' concerns while ensuring prompt and proper follow-ups. - Educating...

  • Telesales Executive

    6 months ago


    Shah Alam, Malaysia Comfori Sdn Bhd Full time

    Manage full process of sales cycle. - Conduct thorough phone / internet research on the given markets while qualifying potential customers. - Coordinate and collate data for assigned projects and promotional activities. - Prepare promotional copies to be sent as an advertising tool for the project. - Foster strong client relationship and develop strong...

  • Telesales Lab

    6 months ago


    Shah Alam, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

    Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system. - Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules. - Identifying current and potential customer requirements by establishing personal rapport and...


  • Shah Alam, Malaysia KUDRAT MARITIME MALAYSIA SDN. BHD. Full time

    **A. JOB SUMMARY** - To assist & ensure all logistic operation run smoothly. **B. DUTIES AND RESPONSIBILITIES** - To serves as liaison between customer and various department especially operation - To do telemarketing to maintain orders/requests from the customer - To maintain and update customer records - To prepare quotations and agreements for new...

  • Telesales Lab

    6 months ago


    Shah Alam, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

    Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system. - Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules. - Identifying current and potential customer requirements by establishing personal rapport and...

  • Telesales Lab

    6 months ago


    Shah Alam, Malaysia Agensi Pekerjaan My Recruit Direct Sdn Bhd Full time

    Grow target accounts and consistently build telesales accounts' pipelines. - Qualifying telesales database and updating CRM system. - Establishing new telesales accounts by identifying potential customers; planning and organizing telesales call schedules. - Identifying current and potential customer requirements by establishing personal rapport and...

  • Sales Executive

    6 months ago


    Shah Alam, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 3,000 MYR ~ 6,000 MYR**Industry**: Manufacturing(Chemicals/Materials)- 【Responsibilities:】- To manage and coordinate market investigation and explored business opportunity. - To coordinate customer service and establish good relationship with customer. - To manage and ensure Sales KPI achievable. - Communicate closely with...


  • Shah Alam, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 4,630 MYR ~ 6,130 MYR**Industry**: Manufacturing(Chemicals/Materials)- Managing new and existing accounts. - Actively seek out new sales opportunities through cold calling, networking, and social media- Set up regular meetings with clients and listen to their needs. - Negotiate/close deals and handle complaints or objections. -...


  • Shah Alam, Malaysia Comfori Sdn Bhd Full time

    **Malay** **Deskripsi kerja** 1. Menguruskan proses kitaran penjualan sepenuhnya. 2. Melakukan penyelidikan telefon / internet yang teliti di pasaran tertentu sambil memenuhi syarat pelanggan. 3. Menyelaraskan dan mengumpulkan data untuk projek dan aktiviti promosi yang ditetapkan. 4. Menyiapkan salinan promosi untuk dihantar sebagai alat pengiklanan...


  • Shah Alam, Malaysia Sometime By Asian Designers Full time

    We are looking for a LIVE Host to join our team, focusing on our TikTok Shop platform. In this role, you will be responsible for hosting LIVE streams, interacting with customers, and promoting our products in a dynamic and engaging way. As our LIVE Host, you will play a critical role in, building customer relationships, strengthening our brand and driving...

  • Tele Sales Executive

    6 months ago


    Shah Alam, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Tele Sales Executive to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers. To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive...

  • Indoor Sales Executive

    6 months ago


    Shah Alam, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Indoor Sales Executive to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers. To help to achieve this, we will provide you with a competitive base salary, highly rewarding...


  • Shah Alam, Malaysia Rentokil Initial Full time

    We are looking for a motivated, dynamic Customer Care Executive (Indoor Sales) to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers. To help to achieve this, we will provide you with a competitive base salary, highly...


  • Shah Alam, Malaysia JOBBUILDER Full time

    **Key Purpose of the Role**: - Secure new customers in MNC/SMI industries by identifying their needs and engineering adaptations of products, equipment and services. - Expand market awareness of products & services and manage projects and relationships with customers. **Strategic Outcome**: - Combine technical knowledge with sales skills to articulate...


  • Setia Alam, Malaysia MCM Group Full time

    Job description: - Handle customers enquiry from different sales channels and attend to customer professionally. - Require to answer enquiry after working hours. - Maintain good relationships with customer and ensure repeat customer. - Perform after sales service and follow up for purchased customer. - Resolve customer complaints and concerns quickly. -...