Customer Service
3 weeks ago
**Rentokil Initial**:
We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner (3 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.
To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.
**In this role you will be responsible for**:
- Plan customers’ service appointment and coordinate with service team to create optimal schedule
- Ensure all data is input onto the in-house system accurately and efficiently
- Follow up with service team to ensure no service backlogs
- Analyse service team capacity data for service schedule improvement
- Attend monthly stock take and prepare stock closing reports
- Compile service reports and invoice to customer upon request
- Prepare monthly reports
**Requirements**:
- Minimum Diploma/Degree holder in any field
- Minimum 2 years experience in capacity analyses and service schedule
- Good communication skills and has the ability to communicate fluently on the phone
- Good planning and organisational skills with attention to details
- Ability to priorities tasks with effective time management
- Able to handle timelines without affecting quality of work
- Customer-oriented
- Result-driven
**Highly Desirable**:
- Excellent attention to detail and negotiation skills
- Ability to do multitasking job
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen
**Benefits**:
Rewards and Benefits
- Attractive base salary
- Out-patient
- EPF, SOSCO & EIS
- Annual leave
- Employee Referral Program (ERP) program
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.
Equal Opportunities
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
**Location of this branch**:
Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.
-
Gbs Customer Service Rep
1 week ago
Shah Alam, Malaysia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Assistant
16 hours ago
Shah Alam, Malaysia Recruit Express Service Sdn Bhd Full timeHandling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...
-
Service Advisor
16 hours ago
Shah Alam, Malaysia Isuzu Service Center Sdn Bhd Full time**Responsibilities**: - Ascertains automotive problems and services by listening to customer’s description of symptoms; clarifying description of problems; conducting inspections; taking test drives, checking vehicle maintenance records, and examining service schedules. - Verifies warranty and service contract coverage by examining records and papers,...
-
Financial Services Representative
1 week ago
Shah Alam, Selangor, Malaysia AEON Credit Service (M) Berhad Full timeAbout the RoleWe are seeking an experienced Financial Services Representative to join our team at AEON Credit Service (M) Berhad. As a Financial Services Representative, you will be responsible for promoting our financial services and products to existing and potential customers. This includes developing new sales strategies, analyzing customer needs, and...
-
Customer Service
1 week ago
Shah Alam, Malaysia Infinite Consultancy Services Full time**Responsibilities**: - Customer service representatives help customers with complaints and questions, give customers information about products and services. By helping customers understand the product and answering questions.**Benefits**: - EPF - SOCSO - Annual Leave
-
Customer Service
7 days ago
Shah Alam, Malaysia NIHON Full timeResponsible for providing knowledgeable courteous and professional service and assistance to customers across our online platform - Manages difficult customer situations responding promptly to the needs of the customer resolving issues in the most cost effective manner while maximizing customer satisfaction. - Escalates unresolved customer issues to...
-
Customer Service
1 week ago
Shah Alam, Malaysia Ctymary Resources Sdn Bhd Full time**Responsibilities**: - Job description - **Requirements**: - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential - Good communication and interpersonal skills. - Knowledge in handling basic...
-
Customer Service
16 hours ago
Shah Alam, Malaysia Jovian Apparel Sdn Bhd Full timeUnderstand Company’s branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer’s inquiry from all the communication platform such as: - Whatsapp - Direct Message on Social Media - Phone Call - Telegram - To fully handle Jovian RTW Inquires following the guideline and...
-
Customer Service
2 days ago
Shah Alam, Malaysia AITO Firework Holding Sdn Bhd Full time**Customer Service Responsibilities Roles**: - Manage incoming calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Meet...
-
Customer Service
4 days ago
Shah Alam, Malaysia BAOZUN MALAYSIA SDN BHD Full time**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...
-
Customer Service
1 week ago
Shah Alam, Malaysia GMK Group Sdn Bhd Full time**Requirements**: - Able to work under pressure and have a positive attitude - Pleasant and patient personality with excellent service mindset - Good interpersonal skill with a high level of initiative and drive - Applicants must be willing to work in **SHAH ALAM**: - ** Fresh graduates / Entry level applicants are encouraged to...
-
Customer Service
2 days ago
Shah Alam, Malaysia Mev Career Full timeTo assist on follow-up action assigned. Attend to walk -in customers. Services the existing customers. Cold Callings Handles customer inquiries/Purchase Order Prepares documents assigned by the Department Files and maintains records/documents Fresh graduate can apply **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM4,000.00...
-
Customer Service Executive
7 days ago
Shah Alam, Malaysia FMX (M) SDN BHD Full timeThe **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...
-
Customer Service Executive
3 days ago
Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...
-
Customer Service Assistant
2 weeks ago
Shah Alam, Malaysia Zuellig Pharma Full time**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...
-
Customer Service
16 hours ago
Shah Alam, Malaysia WAH KONG CORPORATION SDN BHD Full timeMaintaining a positive, empathetic and professional attitude toward customers at all times. - To deliver excellent CS and manage the needs of our customer (through shopee communication channel and other platform : Live chat) - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping...
-
Customer Service Consultant
1 week ago
Shah Alam, Malaysia Cycle & Carriage Bintang Bhd Full time**Responsibilities**: - JOB RESPONSIBILITIES: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all vehicles, as per SOP and WPC. -...
-
Customer Service Executive
7 days ago
Shah Alam, Malaysia Inland Industrial Instruments (M) Sdn Bhd Full time**Requirements**: - Fluent in English - Basic computer and excel skills required - Excellent in customer service - Good discipline, willing to learn and is a team player **Responsibilities**: - To handle and ensure smooth operation of outlet. - To service new and existing customers by providing world class customer service. - Keep records of interactions...
-
Customer Service Officer
1 week ago
Shah Alam, Malaysia Wangsa Group Of Companies Full time**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...
-
Customer Service Consultant
7 days ago
Shah Alam, Malaysia Cycle & Carriage Bintang Berhad Full time**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...