Account Manager
5 months ago
Job Scope:
- Account Managers in a travel agency are responsible for managing the relationships with key clients, such as corporate clients or large tour groups.
- They handle all aspects of client accounts, including travel arrangements, bookings, itineraries, and special requests.
- Collaborate with other departments like sales, marketing, and operations to ensure smooth travel experiences for clients.
- Provide exceptional customer service and address any issues or concerns that may arise during the travel process.
- Monitor and report on account performance, identifying opportunities for growth and improvement.
**Salary**: The salary for an Account Manager could range from MYR 3000 to MYR 5500 or more per Month.
Working Time: Typically, this role may require regular office hours, but it can also involve some travel and irregular hours, especially when assisting clients with travel-related issues.
EPF / SOSCO: Employee Provident Fund (EPF) and Social Security Organization (SOCSO) contributions provided as per the regulations and requirements
Experience Needed:
- A bachelor's degree in a relevant field, such as hospitality or business, is often preferred.
- Previous experience in the travel industry or account management is an advantage.
- Strong communication and customer service skills are essential.
- Familiarity with travel booking systems and industry knowledge is beneficial.
**Job Type**: Permanent
**Salary**: RM3,000.00 - RM5,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Fixed shift
**Experience**:
- Accounting: 1 year (preferred)
Ability to Commute:
- Kuala Lumpur (preferred)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (preferred)
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