Account Manager

5 months ago


Kuala Lumpur, Malaysia Sylvarina Skyline Travel & Tours Full time

Job Scope:

- Account Managers in a travel agency are responsible for managing the relationships with key clients, such as corporate clients or large tour groups.
- They handle all aspects of client accounts, including travel arrangements, bookings, itineraries, and special requests.
- Collaborate with other departments like sales, marketing, and operations to ensure smooth travel experiences for clients.
- Provide exceptional customer service and address any issues or concerns that may arise during the travel process.
- Monitor and report on account performance, identifying opportunities for growth and improvement.

**Salary**: The salary for an Account Manager could range from MYR 3000 to MYR 5500 or more per Month.

Working Time: Typically, this role may require regular office hours, but it can also involve some travel and irregular hours, especially when assisting clients with travel-related issues.

EPF / SOSCO: Employee Provident Fund (EPF) and Social Security Organization (SOCSO) contributions provided as per the regulations and requirements

Experience Needed:

- A bachelor's degree in a relevant field, such as hospitality or business, is often preferred.
- Previous experience in the travel industry or account management is an advantage.
- Strong communication and customer service skills are essential.
- Familiarity with travel booking systems and industry knowledge is beneficial.

**Job Type**: Permanent

**Salary**: RM3,000.00 - RM5,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Fixed shift

**Experience**:

- Accounting: 1 year (preferred)

Ability to Commute:

- Kuala Lumpur (preferred)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (preferred)


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