Junior Collection Executive

3 weeks ago

Shah Alam, Malaysia ABLETECH MARKETING SDN. BHD. Full time

Job Descriptions: - Managing the collection of outstanding debts from customers. - Collect debts on site (door to door basis) - Resolve overdue bills and collecting payment from those individual or business partner. - Monitor accounts on a daily basis. - Take actions in order to encourage timely payment. - Coordinate efforts to collect debts with sales, accounting, and legal departments. - Create plans and strategies for collecting debts. - Adhering to financial laws on the regulation of debt collection. - Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans. - Search publicly available databases to track down people who default on debt, perform background checks and issue loan documents. - Prevent repeated payment negligence by working out practical debt payments. - Negotiate settlements to receive payments on certain percentages of debt. - Maintain electronic records and hard copies of all payment plans, amounts paid, and communications. - Deliver statements of delinquencies and satisfied debts to credit bureaus and remove outdated records when debts have been satisfied. - Initiate repossession and other legal proceedings if debt recovery plans fail. - Advising on repayment plans that are appropriate for the degree of debt and the circumstances of the consumer. - When necessary, escalating calls to managers. - Legislative guidelines of the Privacy Act must be followed. - Entering data and keeping correct records is a must. - Work in accordance with key performance metrics.
~Value Providing an affordable all-in subscription service as an alternative to the purchase of big-ticket growing-up mobility and comfort equipment, backed by a professional service team to create long-term enjoyment and value. ~Innovation Embracing a mindset of progressiveness and innovation to consistently find new ways to improve and enhance all aspects of the business and the consumer experience. ~Quality Facilitating elevated quality of life for families by simplifying access to premium and trustworthy growing solutions.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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