IT & Product Executive
6 days ago
Managing and monitoring all installed network appliances, devices, IT assets and software usage.
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and website builder platform problems.
- Conduct website training for clients in person or virtually.
- Provide technical support for custom web development request
- Monitor and enhance company’s business processes.
- Monitor and update client website subscription licenses.
- Generate report dashboard in Google Data Studio, Google Sheets.
- Assist in IT audit and device upgrade/ purchase process.
- Maintain and update clients records in the system.
- Prepare vendor payments on a monthly basis.
- Involve in the new product development process from ideation to launch.
- Involve in market analysis on competitor’s activity, pricing and new product launches.
- Support sales and marketing team with the necessary product knowledge and technical expertise.
- Perform other related duties and responsibilities as assigned by superior from time to time.
**; Requirements**:
- Minimum of an Advance Diploma or equivalent in Computer Science / Information Systems / Information Technology.
- Fresh graduates are welcome to apply.
- Based in Bandar Sunway.
- Basic knowledge of HTML, CSS, Javascripts, PHP, Macro Scripts, Google Sheet/ Excel formula required.
- Knowledge of Google Data Studio, Google Analytics, Google Search Console, SEO and other programming languages will be an added advantage.
- Understanding in project management, process and tools improvement.
- Exceptional analytical and conceptual thinking skills.
- Excellent documentation skills.
- Ability to manage multiple tasks in a fast paced and ever-changing environment.
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