Customer Service Executive
2 weeks ago
Must possess at least a Diploma/Advance Diploma in Business Administration or other related fields.
- At least 2 years of working experience in related field.
- Good telephone etiquette and customer service skills.
- Able to answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
- Strong communication skills to answer customers clearly, must understand and communicate information effectively in writing, by phone, or in person.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
- Update customer information in the customer service database during and after each call.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Ability to work independently and as a team player.
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,200.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Customer service: 2 years (preferred)
Work Remotely:
- No
-
Customer Service Executive
2 weeks ago
Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...
-
Customer Service Executive
3 weeks ago
Shah Alam, Malaysia FMX (M) SDN BHD Full timeThe **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...
-
Customer Service Executive
2 weeks ago
Shah Alam, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full timeA leading 3rd party administrator in medical insurance industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from...
-
Customer Service Executive
2 weeks ago
Shah Alam, Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full timeA leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia -...
-
Gbs Customer Service Rep
3 weeks ago
Shah Alam, Malaysia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Gbs Customer Service Rep
3 days ago
Shah Alam, Malaysia UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Executive
2 weeks ago
Shah Alam, Malaysia physiomobile Full timeWe are looking for a bright and passionate Customer Service Executive with strong communication skills based in Shah Alam who can lead and contribute to the implementation of customer experience strategies related to healthcare services and customer experience. **What You'll Do**: - Answering calls and any inquiries from prospects. - To build a strong...
-
Customer Service Executive
2 weeks ago
Shah Alam, Malaysia Eppibox Sdn Bhd Full timeA Customer Service Executive's role is to handle all incoming inquiries on the assigned company's products, programs, policies and services. They are able to handle inquiries via dedicated hotline number (inbound call centre team). A CSE's service delivery time will be dedicated to providing Customer Service solutions on information related all queries and...
-
Customer Service Executive
3 weeks ago
Shah Alam, Malaysia Premier Calibration Sdn Bhd Full time**Customer Service & Sales Support Executive**: - Answering and handling customers' inquiries. - Prepare quotations within lead time and follow up on time. - Process sales order and related documents. - Follow up on new and existing customers to assure repeat sales. - Follow up delivery schedules with suppliers. - Planning, coordinating and preparing a site...
-
Customer Service Officer
20 hours ago
Shah Alam, Malaysia Bright Property Service (M) Sdn Bhd Full timeCollection of maintenance/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects. - Responsible for the creation, updating and management of files as well as key management. - Coordinate with the Project Manager, contractors and maintenance team on property...
-
Customer Service Executive
2 weeks ago
Shah Alam, Malaysia PKT Logistics Group Sdn Bhd Full timeThe Customer Service Executive will perform forwarding tasks for customer service activities. In this role, you will execute well-established customer service activities. Key Accountabilities Execute import and export operation including monitoring shipment and co-ordination with all stakeholders. Provide administrative support in executing customer service...
-
Customer Service Assistant/executive
3 weeks ago
Shah Alam, Malaysia FMX (M) SDN BHD Full timeThe **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...
-
Customer Service Assistant/executive
3 weeks ago
Shah Alam, Malaysia FMX (M) SDN BHD Full timeThe **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...
-
Customer Service Assistant/executive
2 days ago
Shah Alam, Malaysia FMX (M) SDN BHD Full timeThe **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...
-
Customer Service Executive
3 weeks ago
Shah Alam, Malaysia The Lorry Online Full time**Department**:Operations **Job Location**:Malaysia **Career Highlights** - Opportunity to learn and develop your skills in a growing work environment - Young and dynamic work culture - We believe in creating LEGENDS and you can be the next one! **Highly Desired skills**: - Proven experience as Customer Service Executive in any related industry -...
-
Executive, Customer Service
20 hours ago
Shah Alam, Malaysia DHL Full timeWe are looking for talents with Airfreight Export Experiences in the freight forwarding business. The role as Executive, Customer Services require to acts as key contact for allocated customers and proactively informs customer on shipment status and exceptions to be based at our Client Warehouse at Shah Alam. The role require to execute the below tasks and...
-
Export Customer Service Executive
2 days ago
Shah Alam, Malaysia Freight Mark Global Services Sdn Bhd Full time**Customer Liaison**: - Act as the primary point of contact for customers exporting goods to Thailand and other cross-border destinations. - Build and maintain strong relationships with customers, understanding their needs and providing exceptional service. - Address customer concerns and resolve issues efficiently, ensuring high levels of customer...
-
Customer Service Executive
3 weeks ago
Shah Alam, Malaysia Inland Industrial Instruments (M) Sdn Bhd Full time**Requirements**: - Fluent in English - Basic computer and excel skills required - Excellent in customer service - Good discipline, willing to learn and is a team player **Responsibilities**: - To handle and ensure smooth operation of outlet. - To service new and existing customers by providing world class customer service. - Keep records of interactions...
-
Customer Service Executive
2 weeks ago
Shah Alam, Malaysia Glory HR Solutions Full timeA leading 3rd party administrator in medical industry is seeking a Experienced **Customer Service Executive **specializing in **Guarantee Letter** Issuance. As a **Customer Service Executive (Guarantee Letter)**, you will play a critical role in: - Process guarantee letter requests promptly and accurately. - Communicate with customers and hospital to...
-
Customer Service Executive
3 days ago
Shah Alam, Malaysia FMX M Sdn Bhd Full time**Objective / Purpose of the Job** The Customer Service Executive is responsible to assist on **daily export job arrangement,** ensure customer’s requirements are fulfilled **Key Activities / Accountabilities** - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade...