CRM Associate

6 months ago


Kuala Lumpur, Malaysia ShopBack Full time

This CRM Associate role presents a unique opportunity to grow, nurture and engage the ShopBack’s community & help deliver the most rewarding shopping experience. A curious, driven and technically able CRM expert will be a great fit for this team. You'll join the Malaysian based team supporting the Australian operations, working collaboratively with various stakeholders to plan and execute winning CRM strategies.

**Your Adventure Ahead**:

- Own the CRM marketing calendar execution - working closely with a wide range of stakeholders to ensure frequency & targeting is both optimised and within guidance
- Continuously monitor and analyse key performance metrics to optimise targeting, messaging, and creative
- Collaborate with business stakeholders (local marketing, sales, data) to ensure ambitious objectives and commitments are achieved
- Leverage customer data and insights to identify winning strategies in segmentation, personalisation, and conversion
- Improve CRM processes and efficiency to help the business scale its operations

**Essentials to Succeed**:

- Bachelor degree in Marketing, Business, or relevant experience
- Minimum 1 to 2 years of experience in CRM strategy and execution. Having experience from e-commerce/tech industry in CRM would be an advantage
- Must have experience with CRM platforms (ie Braze, Hubspot, Oracle Responsys, or relevant platforms)
- Power user of Google Suite (ie Docs, Slides, Sheets) or equivalent (Excel/Powerpoint/Doc).


  • CRM Manager

    5 months ago


    Kuala Lumpur, Malaysia Organon Full time

    **The Position** - ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster. - This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute...

  • CRM Analyst

    2 months ago


    Kuala Lumpur, Malaysia Pall Full time

    **CRM Analyst** Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. **Does this describe you?** - As an inspiring leader, you identify and install the best tools...


  • Kuala Lumpur, Malaysia Organon Full time

    The Position - ** Customer Relationship Manager is leading CRM strategy and **Operations** in system to support Organon’s ambition on Customer Engagement Excellence in AP cluster.**: - This position reports to Commercial Excellence Lead (AP cluster) and has a close collaboration with the SFE Managers and broader MCOP team in the cluster as well as market...

  • CRM Analyst

    2 months ago


    Kuala Lumpur, Malaysia Pall Corporation Full time

    CRM Analyst Pall is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health. Learn about the Danaher Business System which makes everything possible. Does this describe you? - As an inspiring leader, you identify and install the best tools and...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Responsibilities**: - Ensure efficiency of CRM software (FastTrack) to improve customer's experiences & performance. - Extract, analyze and present business data to further strengthen business performance and customer spending behavior. - Work closely with marketing team to ensure alignment of CRM strategies with business goals. - Provide leadership and...

  • Associate CRM Manager

    5 months ago


    Kuala Lumpur, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Leading the development of customer segmentation strategies through data analysis, defining audience targeting criteria, and collaborating with data analysts for model refinement. - Conducting detailed data analysis from campaigns to extract actionable insights on customer behavior, preferences, and trends. - Utilizing data-driven findings to enhance...

  • Associate Analyst

    6 months ago


    Kuala Lumpur, Malaysia McDermott Full time

    **Job Overview**: An Associate Commercial Analyst ensures the CRM system is kept up-to-date by coordinating with Country and Commercial Managers. Assumes responsibility for analysing key opportunity dates and ensuring relevant documents are produced at the agreed time line. Maintains and refreshes market presentations to reflect the current opportunity bid...

  • Sales Associate

    5 months ago


    Kuala Lumpur, Malaysia Van Cleef & Arpels Full time

    Reference Code: 97734**Sales Associate**: - Kuala Lumpur, 14, MY- Permanent**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van...

  • Sales Associate

    5 months ago


    Kuala Lumpur, Malaysia Van Cleef & Arpels Full time

    Reference Code: 101012**Sales Associate**: - Kuala Lumpur, 14, MY- Permanent**Who are we?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At...

  • Sales Associate

    6 months ago


    Kuala Lumpur, Malaysia Fred Paris Full time

    **Position**: The Maison FRED honors its founder’s unquestioning love of sun-light and color with its sun-infused creations, demonstrating its mastery of personalization and the sheer versatility of its collections. The Maison FRED joined the LVMH group in 1995. An exciting opportunity to work as a **Sales Associate**, with Maison FRED in our boutique in...


  • Kuala Lumpur, Malaysia Orange Full time

    **Customer Engagement**: - Serve as the initial point of contact for service-related issues. - Participate in regular meetings to discuss service performance. - **Customer Communication**: - Respond to customer inquiries promptly and professionally. - Provide information about products/services and resolve concerns. - **Order Processing and...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Analyst **Timings**:Night Shift (Contract To Hire) **Industry**:IT-Hardware & Networking **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: ABAP Customer Service Japanese language Customer Care typing skills Must be fluent in speaking both Mandarin and English -...


  • Kuala Lumpur, Malaysia Intellect Full time

    The Revenue Operations Associate at Intellect ensures seamless operations throughout all stages of the customer lifecycle by partnering with the sales, marketing, business development, and customer success teams. You will be responsible for analyzing data, streamlining processes, and ensuring alignment across departments to maximize revenue growth and...


  • Kuala Lumpur, Malaysia ASEA Full time

    ASEA Malaysia is looking for a talented and enthusiastic English & Bahasa Indonesian Speaking - Associate Support Executive to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products...


  • Kuala Lumpur, Malaysia Precursor Group Full time

    Considering on how to further enhance your personal brand as an professional? Be part of a culture that provides you an endless opportunity to thrive. Widely recognised as a Leader of Transformation in the accounting industry, Precursor is one of the top 30 accounting firms in Singapore offering audit, tax, accounting and advisory services to over 600 local...

  • Retail Associate

    6 months ago


    Kuala Lumpur, Malaysia HYSSES Full time

    **Company Highlighted**: - Uniforms provided - Provide on-the-job training - Staff discount - Medical and dental benefits **Sales and Customer Service**: - Demonstrate, promote, and sell products, ensuring a deep understanding of the product line. - Collaborate with the marketing and merchandising teams to execute sales strategies effectively. - Drive and...

  • Sales Associate

    1 month ago


    Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Sdn Bhd Full time

    Job Title: Sales Associate - Customer SupportCompany Overview: Summit Next Technologies Sdn Bhd is a Malaysia-based Business Process Management (BPM) company that provides multi-lingual customer service and tele-sales support to customers globally.Job Summary: We are seeking a highly skilled Sales Associate - Customer Support to join our team. The ideal...


  • Kuala Lumpur, Malaysia Recruitment Room Full time

    Sales Associate (Hong Kong SMB) Location: Hong Kong Headcount: 5 Start Date: End of January **Salary**: RM5500 + up to 15% sales incentive per month **Responsibilities**: - Conduct cold calls and generate leads to build a robust pipeline. - Engage with potential SMB clients in Hong Kong to understand their IT hardware needs and propose appropriate...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Sales Representative **Timings**:Rotational Shifts (Permanent) **Industry**:Other **Work Mode**:Work from office **Functional Area**:Sales / Business Development / Client Servicing Key Skills: Sales Cantonese Inside Sales Cold Calling - Title: Sales Associate Location: KL Headcount: 5 Start Date: End of January Salary: RM5500 + up to 15% sales...


  • Kuala Lumpur, Malaysia lalamove Full time

    Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! - Currently, Lalamove is a leading global on-demand delivery...