CRM Associate

1 week ago


Kuala Lumpur, Malaysia ShopBack Full time

This CRM Associate role presents a unique opportunity to grow, nurture and engage the ShopBack’s community & help deliver the most rewarding shopping experience. A curious, driven and technically able CRM expert will be a great fit for this team. You'll join the Malaysian based team supporting the Australian operations, working collaboratively with various stakeholders to plan and execute winning CRM strategies.

**Your Adventure Ahead**:

- Own the CRM marketing calendar execution - working closely with a wide range of stakeholders to ensure frequency & targeting is both optimised and within guidance
- Continuously monitor and analyse key performance metrics to optimise targeting, messaging, and creative
- Collaborate with business stakeholders (local marketing, sales, data) to ensure ambitious objectives and commitments are achieved
- Leverage customer data and insights to identify winning strategies in segmentation, personalisation, and conversion
- Improve CRM processes and efficiency to help the business scale its operations

**Essentials to Succeed**:

- Bachelor degree in Marketing, Business, or relevant experience
- Minimum 1 to 2 years of experience in CRM strategy and execution. Having experience from e-commerce/tech industry in CRM would be an advantage
- Must have experience with CRM platforms (ie Braze, Hubspot, Oracle Responsys, or relevant platforms)
- Power user of Google Suite (ie Docs, Slides, Sheets) or equivalent (Excel/Powerpoint/Doc).



  • Kuala Lumpur, Malaysia ZALORA SOUTH EAST ASIA PTE LTD Full time

    We are looking for a passionate and talented individual to join the award-winning ZALORA CRM Team. Customer Relationship Management (CRM) is the concept of being relevant to the customer, leveraging data to understand the customer DNA and provide a top-class customer experience via the full suite of customer touchpoints and communication channels. CRM adds...

  • Associate Director

    3 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack Full time

    About the RoleThis role is an exciting opportunity to join the regional team at ShopBack as a CRM specialist. In this role, you will be responsible for developing and implementing CRM strategies to effectively connect with our customers and maintain their ongoing engagement.Key Responsibilities:As a CRM specialist, your main responsibilities will include...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack Full time

    Our JourneyShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry's car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their...


  • Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Responsibilities**: - Ensure efficiency of CRM software (FastTrack) to improve customer's experiences & performance. - Extract, analyze and present business data to further strengthen business performance and customer spending behavior. - Work closely with marketing team to ensure alignment of CRM strategies with business goals. - Provide leadership and...

  • Associate Analyst

    1 week ago


    Kuala Lumpur, Malaysia McDermott Full time

    **Job Overview**: An Associate Commercial Analyst ensures the CRM system is kept up-to-date by coordinating with Country and Commercial Managers. Assumes responsibility for analysing key opportunity dates and ensuring relevant documents are produced at the agreed time line. Maintains and refreshes market presentations to reflect the current opportunity bid...


  • Kuala Lumpur, Kuala Lumpur, Malaysia WESCO Distribution Full time

    At Wesco Distribution, we are committed to delivering exceptional sales and marketing solutions to our customers. As an Associate Specialist – Sales, you will play a key role in supporting our sales organization and driving business results.You will be responsible for coordinating activities and resources to support our business objectives. This includes...

  • Telesales Associate

    3 weeks ago


    Kuala Lumpur, Malaysia QOALA TECHNOLOGY SDN. BHD. Full time

    **Description**: We are looking for an enthusiastic Telesales Associate to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Telesales Associate must be an excellent communicator and have superior people skills. They must be comfortable...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job DescriptionThe Sales Development Associate is responsible for demonstrating the value and benefits of our client's products or services to customers through customer engagement. This role requires effectively articulating the value of products or services, providing accurate sales forecasts, and mastering product knowledge.Work within a dedicated...


  • Kuala Lumpur, Malaysia Orange Full time

    **Customer Engagement**: - Serve as the initial point of contact for service-related issues. - Participate in regular meetings to discuss service performance. - **Customer Communication**: - Respond to customer inquiries promptly and professionally. - Provide information about products/services and resolve concerns. - **Order Processing and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Axi Full time

    As a Client Experience Associate, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction.You will serve as a key point of contact for our valued clients, providing them with expert guidance and resolving issues.About the RoleThis role entails working in a fast-paced environment, prioritizing workload, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia UEM Edgenta Berhad Full time

    We are looking for a Risk Management Associate to join our team at UEM Edgenta Berhad. As a key member of our organization, you will play a vital role in ensuring that our policies and procedures are up-to-date and compliant with relevant laws and regulations.Key Responsibilities:Assist in the implementation of Corruption Risk Management by working with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job Title: Associate, Customer AcquisitionJob Description:The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia WESCO Distribution Full time

    As an Associate Specialist – Sales, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of the outside...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Apply NowJob Title:Associate, Customer AcquisitionJob DescriptionThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full time

    Job Title:Associate, Sales DevelopmentJob Description:The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time

    A luxury jewelry brand is looking for sales associates for TRX store.Job Responsibilities:Develop every sales opportunity that can ariseFollow all the sales & operations processes and requirements according to the Company policies and directionsPerform daily stock take and sales reportsRespect, support and work efficiently with everyone to create a dynamic...


  • Kuala Lumpur, Malaysia ASEA Full time

    ASEA Malaysia is looking for a talented and enthusiastic English & Bahasa Indonesian Speaking - Associate Support Executive to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products...


  • Kuala Lumpur, Malaysia Precursor Group Full time

    Considering on how to further enhance your personal brand as an professional? Be part of a culture that provides you an endless opportunity to thrive. Widely recognised as a Leader of Transformation in the accounting industry, Precursor is one of the top 30 accounting firms in Singapore offering audit, tax, accounting and advisory services to over 600 local...

  • Retail Associate

    2 weeks ago


    Kuala Lumpur, Malaysia HYSSES Full time

    **Company Highlighted**: - Uniforms provided - Provide on-the-job training - Staff discount - Medical and dental benefits **Sales and Customer Service**: - Demonstrate, promote, and sell products, ensuring a deep understanding of the product line. - Collaborate with the marketing and merchandising teams to execute sales strategies effectively. - Drive and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly Full time

    As a Customer Experience Associate, you will play a key role in delivering exceptional support to clients and job seekers on our platform. You will be responsible for handling inquiries via calls and emails, ensuring a smooth renewal process for clients, and providing guidance to enhance the user experience.ResponsibilitiesSupport Services: Handle inbound...