Telesales Executive

4 weeks ago

Petaling Jaya, Malaysia Teleperformance Malaysia Full time

**Job Details**
- Company: Teleperformance Thailand
- Job Title: Telesales
- Native Thai (Hotel Industry)
- Language Requirement: English+ Thai
- TP Code: ID-A001-VC-TS-TH-1002-001
- Location: Bangkok, Thailand
- Shift: 9:00am to 18:00 pm (Monday to Friday)

**Job Highlights**
- Work Life Balance Environment
- Young, energetic, and supportive team
- Diversified and inclusive culture
- Fun and attractive Incentives

**Position Overview**

In the role of Telesales, your primary accountability will be to consistently and precisely present our hotel's online tour experience to guests, with the aim of meeting specified revenue objectives. This must be carried out while upholding a professional and personable demeanor that reflects the hotel's commitment to upholding standards of integrity, quality, and service for both our internal team and external clientele.

**Key Responsibilities**
- Effectively deliver required revenue targets,
- Present the Hotel Virtual Presentation consistently and accurately,
- Maintain current Hotel Virtual Presentation information and materials,
- Be an active and punctual participant in all Virtual Presentation and meetings,
- Support the company's marketing strategies,
- Treat all guests whether they purchase or not with the utmost respect and courtesy ensuring high quality levels of customer satisfaction,
- Set and review performance goals weekly, monthly, quarterly, and yearly,
- Ensure that all times you represent the company in an ethical, moral, and professional manner, ensuring that the company and its associated brands are not compromised,
- Adhere to the “New Owner" quality assurance and follow up procedures as determined by your direct report,
- Respect and participate with your colleagues to maintain a ‘one team' ethos.

**Qualifications**:

- Excellent verbal and written communication skills in Thai and English to clearly convey the benefits of AVC’s ownership products and answer client questions.
- A strong ability to close deals, handle objections, and effectively persuade potential clients to purchase the Hotel products.
- The ability to build rapport with potential clients, establish trust, and maintain positive relationships.
- Skillful negotiation to find mutually beneficial solutions that meet the client’s needs and the company’s objectives.
- In-depth understanding of the company's ownership products and services offered, including amenities, locations, pricing, and ownership details
- Knowledge of the vacation industry, trends, and competitors to effectively position your products offerings.
- Efficiently manage time and prioritize tasks to handle multiple leads and clients simultaneously.
- Proficiency in using online sales presentation software, customer relationship management (CRM) systems, and other relevant tools as need
- The ability to create compelling and informative online presentations to showcase the benefits of the Hotel’s products.

**Who is Teleperformance Thailand?**

Teleperformance Thailand support local economies by engaging them with an ever-evolving digital world. Teleperformance in Thailand, we are focused on designing and delivering advanced business solutions for global BPO clients. Teleperformance is committed to replicating models of global success, deepening ties with existing clients, and propelling

Teleperformance in Thailand as a multilingual and multicultural hub.

**Why join us?**

Looking for a company that puts the "fun" in "work"? We believe that work should be enjoyable and rewarding, which is why we strive to create a positive and supportive environment for our employees.

Our team is made up of talented and enthusiastic individuals who are passionate about what they do. We're always on the lookout for more awesome people to join us, and we're committed to building a diverse and inclusive team. Whether you're just starting out in your career or you're an experienced professional, we welcome anyone with big ambitions and a great attitude.

At Teleperformance, we understand that our employees are our greatest asset, which is why we offer a range of benefits to ensure that they feel valued and supported. Our benefits package includes Medical Insurance, paid vacation and sick leave, a 13th month bonus, performance incentives, and plenty of opportunities for learning and development. We believe in investing in our employees' futures, and we're committed to helping them grow and succeed.

So if you're looking for a company where you can have fun, be yourself, and achieve your goals, Teleperformance is the place for you. Join us today and see for yourself why we're one of the best companies to work for

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Commission pay
- Performance bonus
-

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