Area Consumer Experience Administrator

3 weeks ago


Kuala Lumpur, Malaysia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journey**

**BAT MALAYSIA** **IS LOOKING FOR AREA CONSUMER EXPERIENCE ADMINISTRATOR**

**SENIORITY LEVEL**:Non-Management

**FUNCTION**: Area Consumer Experience

**SALARY RANGE**:Basic salary + excellent benefits + market leading bonus

**LOCATION**:Damansara City, Kuala Lumpur

**ROLE POSITIONING AND OBJECTIVES**

This role responsible to assist line manager, Area Marketing Function with a variety of independent duties related to preparation, monitoring, ensure compliance within Company policies, while completing the order management & reporting based on agreed timelines.

**Reports to**:Area Head of Consumer Experience

**Reporting Level**:Individual Contributor

**Geographic Scope**:DRBU

**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Coordinate, manage and schedule meeting/s and appointment/s for Area Head of Consumer Experience.
- Provides secretarial support to Area Head of Consumer Experience including direct administrative support in ensuring effective and efficient co-ordination of day-to-day activities.
- Organize seminar / meeting held internally or with external parties.
- Manage logistic arrangements, coordinating of transportation when necessary. (ie air travel, accommodation, etc.)
- Processing of all invoices received on expenses incurred by Departments by raising Purchase Order via system and onward submission DBS/GBS for payment.
- Annual Plan preparation relating to Travel & Expenses and administration expenses.
- Coordination on Company Documents Retention Policies, ensuring all documents retained at the department are in full compliance.
- Provides excellent working relationship with key stakeholders and business partners to have business alignment and problem-solving support, enabling state admin to operate seamlessly.

**ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE**
- Minimum Diploma level equivalent with 3 years of relevant experience within FMCG environment.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Strong administrative and organization skills.
- Competent user of Microsoft Outlook, PowerPoint, Word and Excel.
- Ability to work well in a team and independently with mínimal supervision.

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference



  • Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journeyBAT MALAYSIA IS LOOKING FOR AREA CONSUMER EXPERIENCE ADMINISTRATORSENIORITY LEVEL:Non-ManagementFUNCTION: Area Consumer ExperienceSALARY...


  • Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    Global applicants welcome. Local employment package will apply. Reporting to: Brand Lead **Consumer Experience Manager** The incumbent will join a dynamic and fast paced environment, working closely with the Brand Lead to generate strategies on the overall consumer engagement, focusing on on-ground initiatives through in-depth understanding of a consumer's...


  • Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    Global applicants welcome. Local employment package will apply.Reporting to: Brand LeadConsumer Experience ManagerThe incumbent will join a dynamic and fast paced environment, working closely with the Brand Lead to generate strategies on the overall consumer engagement, focusing on on-ground initiatives through in-depth understanding of a consumer's journey...


  • Kuala Lumpur, Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journey!** **BAT MALAYSIA** **IS LOOKING FOR A CONSUMER EXPERIENCE DEPLOYMENT EXECUTIVE - CONVERSION** **SENIORITY LEVEL**:Junior...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journey!** **BAT MALAYSIA** **IS LOOKING FOR A CONSUMER EXPERIENCE DEPLOYMENT EXECUTIVE - CONVERSION** **SENIORITY LEVEL**:Junior...


  • Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our values every day. Come be a part of this journeyBAT MALAYSIA IS LOOKING FOR A CONSUMER EXPERIENCE DEPLOYMENT EXECUTIVE - CONVERSIONSENIORITY LEVEL:Junior ManagementFUNCTION: MarketingSALARY...

  • Consumer Care

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time

    Consumer Care / Key Account ExecutiveWorking location: Millerz Square, Old Klang Road, KLSalary range :RM2,500-RM3,500Working Hours: 9am - 6pm; Monday - Friday To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. To ensure the potential...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time

    Job Description - Consumer Branch Manager (Petaling Jaya F5) Consumer Branch Manager (Petaling Jaya F5 ) To effectively and efficiently manage the consumer sales team resources, for both Branch Banking, and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management. Build business...

  • Consumer Care

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia TWY Search International (M) Sdn Bhd Full time

    Job Description: To perform cold calling to follow up and verify the potential leads. To develop positive relationship with the potential leads and existing consumers. To perform onboarding process to new consumers, handle inbound calls from campaign's referral and answer all the consumers' enquiries when arises. To monitor and report campaign's status,...


  • Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time

    **Consumer Care / Key Account Executive** **Working location : Old Klang Road, KL** **Salary range : RM2,500-RM3,500** **Working Hours : 9am - 6pm; Monday - Friday** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. - To ensure the...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    **Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    **Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    **Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...


  • Kuala Lumpur, Malaysia MyGENO.com Full time

    **Position : Consumer Care / Key Account Executive** **Salary Range : RM 2,500 - RM 3,500 + Commission** **Working Hours : 9.00am - 6.00pm (Monday - Friday)** **Location : Old Klang Road, KL** **Job Scope** - To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Social Bee Sdn Bhd Full time

    Consumer Care / Key Account ExecutiveWorking location : Old Klang Road, KLSalary range : RM2,500-RM3,500Working Hours : 9am - 6pm; Monday - Friday To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. To ensure the potential leads...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MyGENO Full time

    Position : Consumer Care / Key Account ExecutiveSalary Range : RM 2,500 - RM 3,500 + CommissionWorking Hours : 9.00am - 6.00pm (Monday - Friday)Location : Old Klang Road, KLJob Scope To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. To...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MyGENO Full time

    Position : Consumer Care / Key Account ExecutiveSalary Range : RM 2,500 - RM 3,500 + CommissionWorking Hours : 9.00am - 6.00pm (Monday - Friday)Location : Old Klang Road, KLJob Scope To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers. To...


  • Kuala Lumpur, Malaysia JTI - Japan Tobacco International Full time

    We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...