Customer Care Consultant
5 months ago
Role Title : Customer Service Consultant (LiveChat)
- Work from office mode
Salary Package
- Basic up to RM2800
- Terms and conditions applies
- your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP.
- Working Days : Monday - Sunday
*Work any 5 days in a week with 2 days off
Live Chat
- 8AM - 5PM
- 12PM - 9PM
Inbound
- 9AM - 6PM
- 10AM - 7PM
DUTIES AND RESPONSIBILITIES:
- Professionally Interact with customers via voice (end to end handling of calls) and non-voice
channel (WhatsApp transactions) as part of inbound and outbound function to provide
information and assistance
- Escalated complaints or requests via Service Requests & Trouble Tickets
- Able to work on public holidays, weekends (ROTATIONAL SHIFT BASIS; 8 AM - 12AM)
- Required to have own transportation arrangement
- Able to start immediately
**Salary**: Up to RM2,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
Ability to Commute:
- Kuala Lumpur (required)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
**Job Types**: Full-time, Contract
**Salary**: Up to RM2,800.00 per month
**Benefits**:
- Professional development
Schedule:
- Day shift
- Early shift
Supplemental pay types:
- Attendance bonus
Ability to Commute:
- Kuala Lumpur (required)
Ability to Relocate:
- Kuala Lumpur: Relocate before starting work (required)
**Job Types**: Full-time, Contract
**Salary**: Up to RM2,800.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
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