Associate Customer Support

2 weeks ago

Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Provides meaning-for-meaning interpreting.
- Follows interpreter protocols as per training, policies, and procedures.
- Follows all policies and procedures related to information confidentiality and

interpreter ethics.
- Attends all required training.

required for various clients.
- Maintains confidentiality as policies.
- Uses standard office equipment such as telephones, computers, copiers, and fax

machines.

browser).
- All employees are required to perform the following essential functions:
demonstrate predictable, reliable, and timely attendance; follow written and

verbal directions and complete assigned tasks on schedule; learn from

directions, observations, and mistakes; work independently or as part of a team;
interact appropriately with others including co-workers, supervisors, and

customers; and work with supervision, receiving instructions/feedback.

Knowledge, Skills

and Abilities
- Fluency in Mandarin/Cantonese & English
- Skilled at communicating, both orally and in writing in Mandarin/Cantonese &
English

Basic understanding of linguistics and different cultures.
- Skilled in adjusting to rapidly changing circumstances
- Ability to react calmly and effectively in emergency situations
- Strong attention to detail and accuracy
- Ability to work independently and skilled at exercising initiative within the

parameter of company policies and procedures.
- Skilled at keeping supervisors informed of problems or issues
- Exceptional commitment to confidentiality
- Skilled in establishing and maintaining effective work relationships

browser)
- Ability to operate competently common office equipment including, but not

limited to computer, fax, copier, and telephone system.

**Job Type**: Permanent

**Salary**: RM4,000.00 - RM5,000.00 per month

Schedule:

- Night shift

Application Question(s):

- Will you be able to relocate/commute to Cyberjaya?
- Are you willing to work on permanent night shift? Night shift and transport allowance will be provided.

**Language**:

- Cantonese (preferred)

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