Customer Service Associate-japanese(Malaysia)

Vacancy: Native Japanese - Customer Service - Location: Cyber Jaya, Malaysia. - Salary Max: RM11,000 - RM11,500 - Process: Travel Account (Aviation) - Language: Japanese + English - Headcounts: 10 - Joining Date: ASAP or with Notice period. - Work hour : Normal Working hour. - Bachelor 's degree - Role & Responsibilities: - Take call and provide accurate...

**ASSOCIATE CUSTOMER SUPPORT** **(JAPANESE SPEAKER)** **Industry **Shared Services / BPO **Location **Cyberjaya **Working Hours **24/7 shift (Morning, Afternoon and Night Shift) **ROLES & RESPONSIBILITIES** - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate...

**Position: Native Japanese - Customer Service** Location: Cyberjaya, Malaysia. **Salary**: RM10,000 Language: Native Japanese +English Project: Travel Account Work hour: Rotational Shift Quantifications: National Diploma or Degree with Customer Service experience from BPO Company. Target Onboarding date: ASAP or with Notice...

Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail,...

Open to hire Native Japanese from Japan/Malaysia/Any other locations or N1 level for non-natives. Natives who are on EP/DP/Student visa/Spouse Visa can apply. Work permit and 1-way flight ticket provided **Salary**: RM6,000.00 - RM10,000.00 per month Schedule: - Rotational shift Supplemental Pay: - Performance bonus Ability to commute/relocate: -...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

*:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

Vacancy: Japanese Team Lead - Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM 12,500 + Allowances Process: Travel App Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1...

**Roles and Responsibilities**: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and...

Supports complex account modules with higher revenue of the organization, acting as the pivotal team member on all customer crisis issues, this position is held accountable for all customer issues while simultaneously concentrating on process improvement and customer satisfaction. This position is charged with resolving customer issues with the independent...

**Job Profile Summary**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. - Ensure service delivered to our customers meets...

As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...

As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

Overview: Nscglobal provides network implementation and management solutions to a number of industry leaders, with a focus on enhancing operational simplicity and offering cost savings. “We offer quality build design, deployment, support and management of our client’s communications infrastructure, assisting them in becoming more agile and maintaining...

IT Service Desk/ Helpdesk Japanese /Korean Speaker - At least JLPT N2. - Training is provided. - for Korean speaker at least TOPIK Level 5-6 **Salary**: RM4,500.00 - RM5,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting...

Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...

_**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

**SUBJECT MATTER EXPERT** **(JAPANESE SPEAKER)** **Industry **Shared Services / BPO **Location **Cyberjaya **Working Hours **24/7 shift (Morning, Afternoon and Night Shift) **ROLES & RESPONSIBILITIES** - 100% Adherence to Business Rules, Standard processes and procedures - Stay updated with new updates, process changes and updates. - Conduct product...

**ROLES AND RESPONSIBILITIES**: - Handle phone calls with customer queries and provide resolution to end users - Escalate priority issues per Client specifications to the immediate lead as applicable - Provide inputs on process changes and best practices. - Stay updated with new updates, process changes and updates. - Maintain Exemplary Attendance and...