Native Japanese

4 days ago


Cyberjaya, Malaysia GrowthFn Sdn Bhd Full time

**Position: Native Japanese - Customer Service**

Location: Cyberjaya, Malaysia.

**Salary**: RM10,000

Language: Native Japanese +English

Project: Travel Account

Work hour: Rotational Shift

Quantifications: National Diploma or Degree with Customer Service experience from BPO Company.

Target Onboarding date: ASAP or with Notice Period

**Responsibilities**

The Customer Service Advisor interfaces with customers via calls and online (Travel Account), through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
- Take call and provide accurate answer to customer queries.
- Delivery excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.

NOTE: The paperwork and relocation expenses will be handled by the company

**Job Types**: Full-time, Permanent

Pay: RM10,000.00 - RM10,500.00 per month

Application Question(s):

- What nationality are you?
- Are you willing to relocate to Malaysia?
- Can you read, write and speak Japanese?


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