Native Japanese- Customer Service

5 days ago


Cyberjaya, Malaysia GrowthFn Sdn Bhd Full time

Vacancy: Native Japanese
- Customer Service
- Location: Cyber Jaya, Malaysia.
- Salary Max: RM11,000 - RM11,500
- Process: Travel Account (Aviation)
- Language: Japanese + English
- Headcounts: 10
- Joining Date: ASAP or with Notice period.
- Work hour : Normal Working hour.
- Bachelor 's degree
- Role & Responsibilities:

- Take call and provide accurate answer to customer queries.
- Delivery excellent customer support & services and offering patient assistance at all times.
- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
- Deliver customers support & services effectively through active communications.
- Meet and exceed all key performance indicators set by the company and the client.

NOTE: The paperwork and relocation expenses will be handled by the company

**Job Types**: Permanent, Full-time

**Salary**: RM11,000.00 - RM11,500.00 per month

Application Question(s):

- Are you willing to relocate to Malaysia?
- Are you a Japanese?

**Education**:

- Bachelor's (preferred)


  • Native Japanese

    1 month ago


    Cyberjaya, Malaysia GrowthFn Sdn Bhd Full time

    **Position: Native Japanese - Customer Service** Location: Cyberjaya, Malaysia. **Salary**: RM10,000 Language: Native Japanese +English Project: Travel Account Work hour: Rotational Shift Quantifications: National Diploma or Degree with Customer Service experience from BPO Company. Target Onboarding date: ASAP or with Notice...

  • Native Japanese

    4 days ago


    Cyberjaya, Malaysia GrowthFn Sdn Bhd Full time

    **Position: Native Japanese - Customer Service** Location: Cyberjaya, Malaysia. **Salary**: RM10,000 Language: Native Japanese +English Project: Travel Account Work hour: Rotational Shift Quantifications: National Diploma or Degree with Customer Service experience from BPO Company. Target Onboarding date: ASAP or with Notice...


  • Cyberjaya, Malaysia Eteam Workforce Sdn. Bhd. (Malaysia) Full time

    We are Hiring Native Japanese **Position**: Advisor I, Customer Service ( native Japanese ) **Working Location**: Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. **Working Hours**: 24*7 (9 Hours Including one hour Break) **Working Days**: Monday to Sunday (5 days in week with rotational Week off!!) **Salary : Basic**:...


  • Cyberjaya, Selangor, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Native Japanese Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM11,000 RM11,500 Process: Travel Account (Aviation) Language: Japanese + English Headcounts: 10 Joining Date: ASAP or with Notice period. Work hour : Normal Working hour. Bachelor 's degree Role & Responsibilities: Take call and provide accurate answer to customer queries....

  • Native Japanese

    1 week ago


    Cyberjaya, Selangor, Malaysia GrowthFn Sdn Bhd Full time

    Position: Native Japanese - Customer ServiceLocation: Cyberjaya, Malaysia.Salary: RM10,000Language: Native Japanese +EnglishProject: Travel AccountWork hour: Rotational ShiftQuantifications: National Diploma or Degree with Customer Service experience from BPO Company.Target Onboarding date: ASAP or with Notice PeriodResponsibilitiesThe Customer Service...


  • Cyberjaya, Malaysia GrowthFn Sdn bhd Full time

    *:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...


  • Cyberjaya, Malaysia GrowthFn Sdn bhd Full time

    *:* *DUTIES AND RESPONSIBILITIES:* - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...


  • Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Chat Representative for our travel company. You will be responsible for providing exceptional customer service and assistance to our Japanese-speaking customers via chat, ensuring their travel experience is smooth and enjoyable. As a native...


  • Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    As a Travel Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, ensuring they receive top-notch service throughout their travel journey. This role is crucial in maintaining our reputation for outstanding customer service. **Responsibilities** - Provide **excellent customer service** to clients by...


  • Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    As an Airline Customer Service Representative, you will be the face of our airline, ensuring that our Japanese-speaking passengers have a seamless and enjoyable travel experience from start to finish. **Key Responsibilities** - Provide **exceptional customer service** to passengers, answering inquiries about flight schedules, fares, and other travel-related...

  • Japanese Native

    1 week ago


    Cyberjaya, Selangor, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift_- Location Cyberjaya (Nearby MRT Cyberjaya)_- Eligibility Valid passport / Native Japan ONLY_- Type : PERMANENT_Responsibilities: Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This...


  • Cyberjaya, Selangor, Malaysia GrowthFn Sdn bhd Full time

    *: *DUTIES AND RESPONSIBILITIES: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel Manage customer escalations and ensure that these are answered, tracked, and escalated as required Perform all procedures accurately, including following documented call flows, work processes, data entry...

  • Team Leader

    2 weeks ago


    Cyberjaya, Malaysia Gratitude Inc. Full time

    **Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

  • Japanese Native

    3 weeks ago


    Cyberjaya, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

  • Team Leader

    2 weeks ago


    Cyberjaya, Malaysia Gratitude Inc. Full time

    **Role**:Team Leader **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language english Team Leader Supervisor Skills Operations Supervisor Japenese Team lead operation Team leader BPO Proficient in English - **Job...

  • Operations Manager

    2 weeks ago


    Cyberjaya, Malaysia Gratitude Inc. Full time

    **Role**:Operations Manager **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Japanese language Talent Management Team Leader Team Management Communication Skills Operations Management Team Leading Japenese BPO Skills...

  • Japanese Native

    2 months ago


    Cyberjaya, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...

  • Japanese Native

    3 weeks ago


    Cyberjaya, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _**Working hours - 24/7 Rotation shift basis - Morning, Afternoon, Night shift**_ - **Location - Cyberjaya (Nearby MRT Cyberjaya)**_ - **Eligibility - Valid passport / Native Japan ONLY**_ - **Type : PERMANENT**_ **Responsibilities**: - Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending...


  • Cyberjaya, Malaysia GrowthFn Sdn Bhd Full time

    Vacancy: Japanese Team Lead - Customer Service Location: Cyber Jaya, Malaysia. Salary Max: RM 12,500 + Allowances Process: Travel App Language: Japanese + English Headcounts: 2 Joining Date: ASAP or with Notice period Shift timing : 8am to 11.30pm, rotational Mon-Sun (No Late Night SHifts) Education: Diploma and Bachelor 's degree plus at least 1...


  • Cyberjaya, Malaysia REGENERATION RESOURCES Full time

    Are you passionate about travel and eager to make a difference in the lives of globetrotters? Do you possess exceptional communication skills in Japanese and a deep understanding of the travel industry? Then this is your chance to join a world-renowned travel agency that is redefining the meaning of customer service! As a Travel Customer Services...