Junior Customer Service Officers- Ampang. Fresh

2 weeks ago


Kuala Lumpur, Malaysia Brandt International Sdn Bhd Full time

**Customer Service Executive - Inbound**
- Full-Time position
- Paid Training is provided.
- Basic Salary from RM2,000- RM2,400 (based on relevant working experience)
- Fixed attendance allowance RM200
- Working Location: Ampang Jaya, Jalan Kolam Air Lama. (Near Ampang Puteri Hospital / Behind Ampang Point)
- Working Hours: Rotation Shifts, Monday - Sunday (5 working days & 2 rotational off days) 8am-5pm/ 9am
- 6pm/ 10am-7pm/ 11am-8pm
- Transport allowance for night shift (2 pm-11 pm) up to RM200 (monthly)An inbound customer service agent plays a significant role in building a brand's reputation.

**Job Descriptions.**
- Solving all product or service-related issues of the customers.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly
- Providing the best possible solution to the queries of the customers

**Job Requirements**:

- Fresh grads from any field are welcome to apply.
- Good communication skills (in BM & English) are a must.
- Able to work on rotational shifts including weekends, and public holidays.
- Possess outstanding customer service skills, customer-focused, with a desire to resolve each customer's issue.
- Strong interpersonal skills and a fast learner.

**Job Types**: Full-time, Fresh graduate

Pay: RM2,200.00 - RM2,600.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

Application Question(s):

- Are you willing to work at Ampang Jaya?
- Can you work on rotation shifts, weekends, and public holidays?
- When are you able to start work?
- What is your expected salary?



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