Customer Service Executive

3 weeks ago


KL Eco City, Malaysia LEGENCY GROUP SDN. BHD. Full time

To handling customer inquires & provide solutions to all customer related problems. 负责客户在线咨询答疑,针对客户咨询需求,提供有效方案
- Providing high quality of customer service via Live Chat support. 通过Live Chat提供高质量的客服服务
- To be constantly guided by company's service standards.Follow communication procedures, guidelines and policies 遵循公司的服务标准,沟通流程和政策
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution 在规定时间内提供适当的解决方案
- Keep records of customer interactions, process customer accounts and file documents 处理顾客账户并归档文件

**Job Requirements**
- ** Fresh graduates are encouraged to apply. 欢迎应届毕业生申请**:

- **Able to read & write in Mandarin and English 能够阅读&书写中文和英文**:

- Previous working experience in customer service or related fields is an added advantage but not essential. 以往有客服工作经验者为佳
- Knowledge in handling basic computer (Microsoft Excel/Word etc). 懂得基本电脑操作 (Microsoft Excel/Word等)
- Ability to multi-task, priorities and manage time effectively 能够同时处理多项任务,有效的时间管理
- Able to work in 24 Hours **Rotational Shift **(Rotational Off day. 6 days work per week, 9 hours per day) 轮班工作(6天制,每日工作9小时)

**Why Join us?**
- Location: KL Eco City (Nearby LRT/KTM)** 工作地点靠近公共交通**:

- **10 Full-Time position(s) available 10个全职职位空缺!**:

- Free coffee, tea & snacks at the office 免费咖啡,茶和零食
- Annual leave 12 days, Sick Leave 14 days, Hospitalization Leave 60 days, and other including Maternity Leave, Paternity Leave 年假12天,病假14天,住院假60天,产假,陪产假
- Medical Claim & Insurance 医疗补贴,保险
- Positive & Young culture 积极年轻的企业文化
- EPF, SOCSO, EIS 公积金,社会保险,雇员保障计划
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle 年度加薪
- Annual Bonus 年度奖金
- Incentive / Rewards 奖励
- Company Trip 公司旅行
- Monthly Activities 每月活动


  • Operations Executive

    3 weeks ago


    KL Eco City, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...


  • KL Eco City, Malaysia Malacca Securities Sdb Bhd Full time

    Job Requirement:Fresh graduates are encouraged to apply.Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest.Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantageStrong communication skills: The ability to communicate clearly, confidently, and effectively with customers is...


  • KL Eco City, Malaysia J&T Cargo (Malaysia) Sdn Bhd Full time

    As a Customer Service Executive, you will be act as liaison, provide product and service information ,resolve any emerging problems to customers. You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Handle project's...


  • KL Eco City, Malaysia Fatfish Group Limited Full time

    **Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to...


  • KL Eco City, Malaysia Fatfish Group Limited Full time

    **Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to...


  • KL Eco City, Malaysia GCOOP Malaysia Sdn Bhd Full time

    Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...


  • KL Eco City, Malaysia Fatfish Group Limited Full time

    Responsibilities: Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. To assist in following up with inbound sales inquiries. Compiling daily lists of leads and delegating them to sales team...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...


  • KL Eco City, Malaysia GCOOP Malaysia Sdn Bhd Full time

    Responsibilities: Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. To assist in following up with inbound sales inquiries. Compiling daily lists of leads and delegating them to sales team...

  • Customer Service

    2 weeks ago


    KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

  • Operations Executive

    2 weeks ago


    KL Eco City, Malaysia Carleton Executive Search Full time

    The Operation Executive will assist with both Warehouse and related customer service.Qualifications/Experience: 12 Year(s) of working experience in the related field is required for this position. Fresh graduates or high school leavers without any working experience will be considered too.Job Requirements: Meticulous and detailed orientated Strong and proven...

  • Sales Executive

    4 weeks ago


    KL Eco City, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    **The Role**: As a Sales Executive, you will play a crucial role in driving sales and expanding our market presence across Malaysia. You will work closely with customers to understand their needs, recommend suitable smart home solutions, and provide outstanding service throughout the sales process. **Key Responsibilities**: - Develop and execute sales...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...


  • KL Eco City, Malaysia Brandt International Sdn Bhd Full time

    **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving fulfillment related problems and providing support to the customer ensuring a high level of satisfaction. - Primarily handle inquiries via social media platforms pertaining to orders, payments, shipping,...

  • Sales Executive

    2 weeks ago


    KL Eco City, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    The Role:As a Sales Executive, you will play a crucial role in driving sales and expanding our market presence across Malaysia. You will work closely with customers to understand their needs, recommend suitable smart home solutions, and provide outstanding service throughout the sales process.Key Responsibilities: Develop and execute sales strategies to meet...

  • Customer Service

    2 weeks ago


    KL Eco City, Malaysia Eve M Solution Full time

    Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

  • Customer Service

    2 weeks ago


    KL Eco City, Malaysia Eve M Solution Full time

    Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...


  • KL Eco City, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full time

    **Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...