Customer Service Representative @ Medini
6 months ago
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
**Job Types**: Full-time, Permanent
Pay: RM1,900.00 - RM2,100.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Mandarin (preferred)
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