Customer Care Executive

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

1. Conducting surveys and writing reports based on customer feedback on products and services.Providing customers with clear instructions to resolve issues.Rerouting customer calls to other departments when advanced solutions are needed.Managing orders and ensuring their prompt delivery.Coaching spokespersons and executives in effective communication...

**Company profile**: **We are a leading and reputable insurance organization in Malaysia, with a strong presence in the financial services industry, purpose is to help people get the most out of life by making healthcare affordable and accessible, protecting people’s wealth and growing their assets. If you are passionate about making a positive impact and...

**Company profile**: **We are a leading and reputable insurance organization in Malaysia, with a strong presence in the financial services industry, purpose is to help people get the most out of life by making healthcare affordable and accessible, protecting people’s wealth and growing their assets. If you are passionate about making a positive impact and...

**Customer Care Assistant - Petaling Jaya** **Salary**: Up to RM3500 Monday - Sunday (2 days rotating) 8:30 am until 6:00 pm About Us: Join a dynamic team dedicated to delivering exceptional customer service experiences! We are currently seeking enthusiastic individuals to join us as Customer Care Assistants. If you're passionate about helping others and...

JOB SCOPE: Resolving customer complaints and providing accurate information to improve customer's satisfaction Working in a team to achieve KPI elementsREQUIREMENTS: Good English communication skills (spoken & written) SPM leavers and Fresh Graduates are welcomed to start their first career in a Call Centre Full Training ProvidedSALARY & BENEFITS: Annual...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice Support The Salary would be as below: Basic - RM 3000 KPI - RM 400 6th day allowance -...

FEMALE ONLYDiploma & Fresh GraduateJob ScopeTaking appointment by call/walkinTo check customer survey(website)Do service reminderDo call appointmentAttending WhatsApp chatJob Types: Full-time, Permanent, Internship, Fresh graduateContract length: 6 monthsSalary: RM1, RM1,600.00 per monthExperience:Customer Care Specialist: 1 year (preferred)

Opportunities work in Singapore. **Responsibilities**: - 1. Attending to inbound calls - 2. Attending to call back requests from customers - 3. Ensure follow up on cases escalated - 4. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction) - 6. Point to point enquiries from customer - 7. Perform simple investigation for...

**Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. Provide patient education ie. consultation Provide patient care ie. attend to patients' needs/requests Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor Patient registration & appointment scheduling Obtain patient...

Role:Any OtherTimings:Day Shift (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherWork Mode:Work from officeKey Skills: Mandarin Cantonese Customer Care Customer Service Agent Mandarin or Cantonese Voice SupportThe Salary would be as below:Basic - RM 3000KPI - RM 4006th day allowance - RM300Night Shift Allowance - RM300Age requirements:...

FEMALE ONLY Diploma & Fresh Graduate Job Scope 1. Taking appointment by call/walkin 2. To check customer survey(website) 3. Do service reminder 4. Do call appointment 5. Attending WhatsApp chat **Job Types**: Full-time, Permanent, Internship, Fresh graduate Contract length: 6 months **Salary**: RM1,163.45 - RM1,600.00 per month **Experience**: -...

Responsibilities: Managing and implementing customer care strategies, including handling customer inquiries & investigations, resolving complaints, and ensuring customer satisfaction. Developing a deep understanding of the company's products and services to effectively address customer inquiries. Escalating unresolved or complex customer issues to...

Responsibilities: Ensure the preparation of quotation time basis with sufficient details and follow up. Segregation off work to meet shipment arrangements. Attend & assist indoor meetings with customer on related matters. Build and maintain excellent relationships with clients. Handling and understand customer's inquiry and respond accordingly. Follow up on...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

**Customer service Executive** - Exceeding customer expectation in terms of customer service & accurate information. - Working in a team to achieve the required KPI elements and SLA. Job Requirement: - completed with SPM, UEC, and IGCSE certificates. - Proficient in computer typing skills - Ability to handle multiple tasks in a fast-paced environment. -...

The Pet Care Consultant help create awareness with emphasis on the importance of providing proper pet care solutions and in getting the right products into the hands of the Company’s valued customers. Being part of the retail team, you must understand the business objectives and the importance of having the ability to deliver a customer service & shopping...