Assistant Digital Commerce Manager

5 days ago


Kuala Lumpur, Malaysia Unilever Full time

**The Purpose of Role**:
Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Over half (57%) of the company’s footprint is in developing and emerging markets. Unilever has more than 400 brands found in homes around the world, including, Dove, Vaseline, Knorr, Breeze Hellmann’s, Wall’s, Lifebuoy, Ben & Jerry’s, and Magnum. Our “Unilever Sustainable Living Plan” is our blueprint for achieving our vision to double the size of the business, whilst reducing our environmental footprint and increasing our positive social impact.

**Ecommerce are a clear growth driver for Unilever**
The consumer packed industry (CPG) is facing an enormous digital growth opportunity. The prominence shift from brick & mortar and related shelf-space towards ecommerce and related new business models, is developing rapidly. Today consumers are highly accessible towards information sharing via digital platforms and tools which changes how consumers behave. In parallel to these changes is the rapid advancement of digital capabilities. This is an exciting disruption and eCommerce is now the utmost priority of the business. Unilever’s expectation and ambition to “WIN” in this channel has never been so clear.

**Team Structure**:

- Reporting to: Head of eCommerce

**Key Responsibilities**:

- Strong focus on developing and identifying new eCom channel/businesses - Quick Commerce (Food Panda, Grab, AirAsia etc) and Social Commerce
- Identify business model and drive business growth, while keeping track of P&L performance
- Create thematic/promotional campaigns that’s relevant to platform in collaboration with internal and external stakeholders
- Build and maintain a lasting relationship with eCom customer and their operational teams
- Evaluate, track, and report the success of projects/campaigns implemented on the platform
- Support other eCom team members on company-wide initiatives on new e-Commerce trends

**Key Stakeholders**:

- Internal: Brand team, Media team, Channel & Category team, Finance, Supply Chain
- External: Platform Retailer and Distributors

**Travel**:
30% of the time for travelling - meeting retailer, customers or distributors (any parties that are relevant in the digital commerce stakeholders)

**Essential Experience/Skill/Knowledge**:

- A self-starter. Strong passion to drive business development and great interest in experimenting and exploring new solution/digital ideas & project
- Strong commercial acumen & project management skill
- Demonstrable track record of delivering growth & success in eCom platform
- Passionate for eCom and constantly updated with the latest trends and new eCom business models
- Working experiences with FMCG/eCom related industry
- Good understanding of the large-scale e-Commerce platform operations
- Strong written and verbal communication skills

**Desirable Experience/Skill/Knowledge**:

- Business development experience with a sound understanding of logistics operations.
- Working experience in Quick Commerce is a plus point



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