Digital Commerce Success Strategist

1 month ago


Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time
Company Overview

Link Compliance is a pioneering leader in the brand e-commerce service industry and a digital commerce enabler in China. Our regional headquarters is located in Singapore, with an office in Kuala Lumpur, Malaysia.

Job Description

As an E-commerce Merchandising Specialist, you will play a crucial role in building and merchandising digital content to ensure quality and accuracy. Your responsibility will include verifying that merchandised products align with event themes. Key responsibilities include:

  • Monitoring stock management, fragmentation, and product returns to optimize trading efficiency.
  • Liaising closely with merchandising, operations, and customer service teams to improve trade and customer experience.
  • Managing new product uploads, category builds, product detail maintenance, and promotional activities to drive business growth.
  • Collaborating with various teams for regular and ad-hoc CMS tasks and initiatives to enhance site performance.
  • Participating in UAT site testing for development projects and conducting regular site walks to ensure 100% accuracy at all times.
  • Working with the e-Commerce team to optimize onsite experiences, including product recommendations, upselling/cross-selling opportunities, and search improvements.
  • Assisting with day-to-day coordination of e-Commerce marketplace activities, such as product uploads, reporting, and stock transfers.

Your expertise will be utilized to report on e-Commerce trade performance, including KPIs, providing data-driven insights, and conducting deep dives to better understand shopping behaviors and trends.

Salary and Benefits

We offer a competitive salary range of SGD $80,000 - $120,000 per annum, commensurate with experience.

Required Skills and Qualifications
  • Proven working experience in merchandising on a similar role.
  • Hands-on experience with Shopify Plus.
  • Knowledgeable about analytical tools for performance measurement, improvement, and innovation.
  • Understanding of e-Commerce UX, content, and development projects, with intuitive knowledge of user behavior.
  • Excellent ability to analyze data and propose commercial objectives.
Estimated Salary: SGD $95,000 - SGD $115,000 per annum

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