Digital Commerce Strategist
3 days ago
Link Compliance, a pioneer in the brand e-commerce service industry, is seeking an E-commerce Merchandising Specialist to join our team in Kuala Lumpur. As a specialist in digital commerce, you will be responsible for building and merchandising digital content, ensuring quality and accuracy.
About the RoleThis opportunity is ideal for those passionate about building e-commerce success with multiple brand partners. The successful candidate will have experience in merchandising, analytical tools, and e-commerce platforms such as Shopify Plus.
Responsibilities- Monitor key trading tasks including stock management, fragmentation, and product returns.
- Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience.
- Manage new product uploads, category builds, product detail maintenance, and promotional activities.
- Liaise with various teams for regular and ad-hoc CMS tasks and initiatives.
- Be highly involved in UAT site testing for development projects and regular site walks to ensure 100% accuracy at all times.
- Collaborate with the e-commerce team for onsite optimizations such as product recommendations, upselling/cross-selling opportunities, and search improvements.
- Assisting with day-to-day coordination of e-commerce marketplace activities, e.g., product uploads, reporting, organizing stock transfers.
- Reporting on e-commerce trade performance, including KPIs, providing data-driven insights, and conducting deep dives to better understand shopping behaviors and trends.
- Proven working experience in merchandising on a similar role.
- Hands-on experience of an e-commerce platform Shopify Plus.
- Knowledgeable of analytical tools for performance measurement, determining improvements, and innovations.
- An understanding of e-commerce UX, content, and development projects, and intuitive knowledge of how users interact and shop in a digital environment.
- Excellent ability to analyze data and propose commercial objectives.
- E-commerce
- Project Management
- Resourceful
- Communication skills
- Analytical
- Excel Skills
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