E-commerce Product Development Specialist

3 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full time
Job Description

As an E-commerce Merchandising Specialist at Link Compliance, you will play a vital role in building and merchandising digital content, ensuring it is presented with quality and accuracy. This position requires close collaboration with various teams to improve efficiencies, trade, and customer experience.

Key Responsibilities
  • Monitor key trading tasks such as stock management, fragmentation, and product returns, maintaining optimal inventory levels and reducing costs.
  • Liaise closely with merchandising, operations, and customer service teams to drive business growth, enhance trade efficiency, and deliver exceptional customer experiences.
  • Manage new product uploads, category builds, product detail maintenance, and promotional activities, driving sales growth and brand awareness.
  • Liaise with various teams for regular and ad-hoc CMS tasks and initiatives, ensuring seamless execution and timely completion.
  • Be highly involved in UAT site testing for development projects and regular site walks, guaranteeing 100% accuracy and delivering high-quality results.
  • Collaborate with the e-Commerce team for onsite optimizations such as product recommendations, upselling/cross-selling opportunities, and search improvements, driving conversion rates and revenue growth.
  • Assist with day-to-day coordination of e-Commerce marketplace activities, including product uploads, reporting, and organizing stock transfers, ensuring smooth operations and data integrity.
  • Provide actionable insights on e-Commerce trade performance, including KPIs, data-driven recommendations, and in-depth analysis to better understand shopping behaviors and trends.
Requirements
  • Proven working experience in merchandising on a similar role, demonstrating expertise and achievement.
  • Hands-on experience with an e-Commerce platform like Shopify Plus, showcasing technical skills and adaptability.
  • Demonstrate knowledge of analytical tools for performance measurement, identifying areas for improvement, and driving innovation.
  • Showcase understanding of e-Commerce UX, content, and development projects, and intuitive knowledge of how users interact and shop in a digital environment.
  • Excel in analyzing data and proposing commercial objectives, driving business outcomes and growth.
Competencies
  • e-Commerce
  • Project Management
  • Resourcefulness
  • Communication
  • Analytical
  • Excel Skills
Compensation

The estimated salary for this position is around $80,000 - $110,000 per annum, depending on qualifications and experience.



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