Client Relations and Business Development Specialist

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Emerald Zebra Full time

Earning an estimated $45,000 to $60,000 per year, this Client Relations and Business Development Specialist role at Emerald Zebra is perfect for individuals passionate about building strong relationships with clients and driving business growth.

Company Overview

Our client is a well-established, multi-regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks, and Cryptocurrencies. With over 19 years of industry experience, they are known for their exceptional trading conditions, award-winning customer service, and commitment to transparency and cutting-edge technology.

Job Description

This Full-time Client Relations and Business Development Specialist (Mandarin Speaking) will report directly to the SEA Regional Manager. The ideal candidate will be responsible for developing and nurturing relationships with clients, partners, and organic clients in the assigned country or region.

The responsibilities include:

  • Developing and implementing strategies to expand the client base and partnerships
  • Identifying and leveraging local marketing channels to enhance visibility and promote company products effectively
  • Focusing on client onboarding and ensuring a seamless user experience for all clients
  • Promoting partnerships based on existing rebate structures and maintaining strong relationships with partners
  • Adhering to regulatory policies and ethical standards diligently
  • Assisting in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met
Required Skills and Qualifications

The ideal candidate should possess the following skills and qualifications:

  • Strong preference will be given to candidates with FX/CFD and online trading industry experience
  • Bachelors degree in Accounting, Business, Management, Economy, and/or Marketing and related disciplines
  • Fluent English and Upper-Intermediate Malay & Chinese
  • Client-focused with excellent customer service and negotiation skills
  • A team player with excellent communication skills
  • Dynamic, self-motivated, competitive, and strong desire to succeed
  • Ability to work well independently as well as in a team and can-do attitude
Benefits

The successful candidate will enjoy the following benefits:

  • Welcoming, young, and multicultural team with approachable leadership
  • Continuous personal development, growth with the company, and opportunity to learn from industry leaders
  • Competitive remuneration, regular salary reviews, and performance-based incentive schemes
  • Vibrant company life: from team activities to global celebrations
  • Corporate parking (claimable if a slot is unavailable)
  • Additional days for annual leave and medical visits

This position offers a unique opportunity for professional growth and development in a rapidly growing company operating in a multicultural environment.

Please note that eligibility for this position is open exclusively to Malaysian residents with a valid work permit.



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