Appointment Coordinator Specialist
3 weeks ago
As a key member of our team at Click and Connect Online Limited, we are seeking an experienced Appointment Coordinator Specialist to join our consulting services. This role is ideal for a highly organized and motivated individual who can manage inbound marketing leads and schedule appointments for our team.
About UsWe provide strategic advice and comprehensive solutions to help businesses grow and thrive in a competitive landscape. Our focus is on delivering measurable results and enhancing client satisfaction through tailored consulting services.
Job Responsibilities- Respond promptly to inbound marketing leads via phone, email, and other communication channels.
- Qualify leads by conducting initial assessments to determine their needs and interest in our consulting services.
- Schedule appointments for qualified leads with the appropriate consulting team members, ensuring optimal use of resources and time.
- Maintain accurate records in our CRM system, tracking lead status and appointment details.
- Collaborate with the marketing team to provide feedback on lead quality and identify opportunities for improvement.
- Follow up with leads as needed to confirm appointments or address any questions they may have.
- Assist in developing and refining appointment-setting processes to improve efficiency and effectiveness.
- Proven experience in a customer service, sales support, or appointment scheduling role.
- Strong interpersonal skills and the ability to build rapport with potential clients.
- Excellent verbal and written communication skills.
- Proficient in using CRM software and Microsoft Office Suite (Excel, Word, Outlook).
- Ability to multitask, prioritize, and manage time effectively.
- Detail-oriented with strong organizational skills.
- A proactive and positive attitude towards problem-solving.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are passionate about helping businesses succeed and thrive, we would love to hear from you.
This is a full-time position, and the estimated annual salary is between $45,000-$65,000 depending on experience.
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