Guest Services Assistant

Responsible, honest & possess good problem solving skills -Assisting team member in front office and housekeeping department -Involve in F&B function and event at the Hotel -Customer or Guest Servicing with smile. Ability to multitask -SPM with 1 year experience in related industry. Diploma holder encourage to apply Provide Accommodation For Guests SPM / O...

Acts with integrity, honesty and knowledge that promote the mission, values and culture. - Maintains a high level of product knowledge of the hotel and the surrounding area - Applies and demonstrates all GSE skills and competencies - Communicates and describes the limited service concept accurately and consistently - Makes daily reservation count for...

Job Description: - Greeting guests upon arrival and making them feel welcome. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. **Job Type**:...

**Job Number** 24087434 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Job Number** 23139992 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, Jalan Tunku Abdul Rahman, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

1. Meet and greet hotel guests warmly and courteously. Attend to all guest needs and queries. 2. Sell (eg: walk in guest based on room availability), register and assign rooms to incoming guests, ensure that registration forms are properly filled up. 3. Make sure all check-ins are prepaid or a deposit is collected. All check-in should be keyed into IFCA...

**หมายเลขงาน** 24087434 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

As a Customer Service Representative at [Your Homestay Business Name], you will be the first point of contact for our guests, providing them with exceptional service and assistance throughout their stay. Your primary responsibilities will include: - Greeting guests upon arrival and ensuring a smooth check-in process. - Providing detailed information about...

**Job Number** 23154253 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for the successful functioning of the department. Major responsibility...

**JOB RESPONSIBILITIES**: - **Patrolling**: Conducting regular patrols of all areas of the hotel, including guest floors, public areas, parking lots, and back-of-house facilities, to deter and detect any suspicious activity or security breaches. - **Access Control**: Monitoring and controlling access to the hotel premises, guest rooms, and restricted areas,...

**Job Number** 24070533 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

**Job Number** 24080315 **Job Category** Sales & Marketing **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training, evaluating, counseling, and motivating and coaching...

**Job Number** 23157034 **Job Category** Engineering & Facilities **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in the management of all engineering/maintenance operations, including maintaining...

**Numéro de l'Emploi** 24087434 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Gérer toutes les entrées et tous les départs des...

**Job Number** 24102512 **Job Category** Housekeeping & Laundry **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in the oversight of the daily shift operations of Housekeeping,...

Handle daily guest, check in and check out process. - To handle cash payment, and ensure monies are deal with as per company cash handling policy and procedure. - To provide upscale guest service experiences for guest throughout their stay. - To ensure guest are properly greeted upon their arrival. - To monitor daily bookings/online booking and ensure...

Handle daily guest, check in and check out process. - To handle cash payment, and ensure monies are deal with as per company cash handling policy and procedure. - To provide upscale guest service experiences for guest throughout their stay. - To ensure guest are properly greeted upon their arrival. - To monitor daily bookings/online booking and ensure...

**Job Number** 23211465 **Job Category** Administrative **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet persons entering the office, determine nature and purpose of visit, and direct/escort to...

To investigate and make necessary corrective adjustment in the Property Management System - To report on collection variances such as guest refund, short charged etc - To compile, ensure correctness and completeness of supporting document to Finance - To assist with checking and submission of Operations report to management and Finance - Other tasks assigned...

1. Responsible for safe transfer of guests from all determined locations. 2. Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day. 3. Maintain good knowledge of the city routes locations and hotel facilities. 4. Maintain knowledge of flight timings and assist...