Customer Service Representative
7 months ago
**Job Scope**
- Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.
- Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards.
- Conduct necessary analyses to address customers' issues, and provide regular updates to the customers.
- Develop and maintain customer portfolio through regular calls and face to face interaction, as needed.
**What we want**:
- Responsibilities: provide support, resolve issues, ensure customer satisfaction
- Full training and growth opportunities provided
**Job Types**: Full-time, Contract
Contract length: 48 months
Pay: RM3,000.00 - RM3,300.00 per month
**Benefits**:
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Language**:
- Mandarin (required)
- Bahasa (required)
- English (required)
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