Customer Service Support

1 week ago


Kuala Lumpur, Malaysia 3S-Talent Search Full time

Career Growth
- Working Culture
- 5 days, normal working hour (Mon-Fri, 930am-630pm)
- Welcome SPM holder with customer service oriented person
- Bukit Bintang, KL
- mandarin speaker is add advantaged due to support China market
- Attend to all customer inquiries through various channel of communication
- Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times
- Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations
- Collect feedback and establish a healthy and professional customer relationship
- Monitor all community comments, complaints and messages and respond accordingly
- Maintain all work records, transaction and documents
- Carry out any other related task assigned by the company

Requirement:

- Education SPM or higher
- Fluent language skill in Mandarin and English
- Ability to read and write in Mandarin (China Client)
- Typing speed of 40 words per minute (WPM) and above
- Strong learning ability and communication skill

**Job Type**: Permanent

**Salary**: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Gym membership
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (required)
- Bahasa (preferred)



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