Operation Executive Customer Service

Manages one or several of the following activities: **Manage the transport activities**: - Ensure transport management performance, & improvement control. - Implement and control KPIs (performance, cost, quality, environment). - Drive issue solving with a quick & simple alert/escalation process. - Propose and drive local, not disruptive and short term...

Scope of Position The jobholder is responsible to perform A/C maintenance/modification/repair end to end project management for Asia -Pacific -based operators/lessors in order to improve customer proximity and maintain high service levels for Airbus customers. In addition, the job holder will support on-demand all queries on Asia-Pacific region This position...

Manages one or several of the following activities:Manage the transport activities: Ensure transport management performance, & improvement control. Implement and control KPIs (performance, cost, quality, environment). Drive issue solving with a quick & simple alert/escalation process. Propose and drive local, not disruptive and short term Improvement...

To prepare documentation for clearance of all inbound shipments requiring formal entries and outbound shipments in accordance with Customs and Quarantine regulations To liaise directly with customers to resolve clearance and delivery issues with the objective to efficiently expedite customs clearance and maximize customer satisfaction. Arrange customs...

A Retail Executive, Operations is needed for efficient retail operations, requiring strong organizational skills, excellent communication, and exceptional customer service. Collaborating with departments, optimize processes, drive business growth, and achieve sales KPIs. - Oversee the day-to-day operations of retail outlet to ensure smooth functioning. -...

**Date**:27 Feb 2024 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** To provide personalized service and professional product advice to customers. **ESSENTIAL POSITION FUNCTIONS** SALES - Canvass sales by providing excellent customer service; determining customer’s needs and product...

About this roleEnsure customer requirements are met timely and complaints resolved amicably.What you will be doingCustomer Service Serve as liaison between the customer and various departments Allocate and process orders and provide delivery information Resolve customer requests, questions and complaints timely Input relevant data into System Liaise and...

RESPONSIBILITIES Responsible to liaise with local and overseas customers on sea freight, invoicing, monitoring and updating customers from time to time. Ensure timely deliveries and ensure customer's requirements are met with satisfaction. DUTIES 1. To cany out 3R (Reduce, Reuse, Recycle) practices within PKT Group of Companies 2. Direct liaise with...

The CSO Team Manager is responsible for supervising FHS CSO operations and the team's performance. This includes managing all types of orders, none AOG or Critical, including back orders management and communication to customers and internal stakeholders. Key Responsibilities: 1- Manage the CSO team and support the output and its good performance 2 -...

**Location**: Sepang **Working hours**: 12 Hours shift work (8pm - 8am) Shift pattern 2 on 2 off - Help program to recover any AOG requirement. - Handle customer's demand for aircraft spares part and enquiries. - Follow up/Execute on delivery schedule on the exchange or purchase of components. - Prepare packing list for delivering of units to customer. -...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

Scope of Position The TSM is accountable for the anticipation, management and delivery of global coherence of the technical solution, in accordance with Airbus and Regulatory procedures, project cost, quality and lead-time requirements. Key Responsibilities -On-site survey/assessment management and repair anticipation. -Survey, Assessment, Repair and...

**Date**:9 Feb 2024 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** Leading and managing the Operations Management in developing, implementing and to continously improve within the Operations Division in its performance, project & services, assets & finance and contracts which to support the...

**Date**:9 Feb 2024 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** Leading and managing the Operations Management in developing, implementing and to continously improve within the Operations Division in its performance, project & services, assets & finance and contracts which to support the...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy. 2. Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary. 3. Challenge the transport service...

Responsibilities: Greet and assist customers in a warm and welcoming manner. Provide information about spa services, packages, and promotions. Schedule appointments and manage booking systems efficiently. Handle inquiries, complaints, and feedback from customers promptly and professionally. Assist customers in selecting appropriate products based on their...

Job description - Learn and execute of day-to day Freight Operation and Customer Services activities i.e. freight (Air / Sea / Trucking) booking and Shipments / Cargoes pick up and delivery. arrangement, follow up and monitoring, billing etc. - Learn and produce daily, weekly and monthly reports and statistics on the Shipments as per required by the...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy.Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary.Challenge the transport service providers to...

Location: SepangWorking hours: 12 Hours shift work (8pm - 8am)Shift pattern 2 on 2 off Help program to recover any AOG requirement. Handle customer's demand for aircraft spares part and enquiries. Follow up/Execute on delivery schedule on the exchange or purchase of components. Prepare packing list for delivering of units to customer. Coordination of all...