Assistant Manager, Sales

5 days ago


Subang Jaya, Malaysia Ninja Van Full time

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.

Sales operations ensures that sales teams have the necessary skills and tools to maximise selling efficiency, while balancing managerial requirements for structure, control, and visibility.

This role will assist with managing 4 teams focusing on these functions, Sales Planning, Sales Program, Product (Salesforce), Pricing Controls.

This role will focus more on sales planning & program, and transition into managing other functions as the process matures.

**Responsibilities**:
**Sales Planning**:

- Provide support for sales managers in planning and strategy
- Develop sales skills and knowledge, monitor sales teams’ performance to achieve desired results
- Work with the local sales trainer to ensure modules are effective, and post training activities are followed through.
- Manage direct reports in maintaining quality of support throughout other sales operation functions

**Sales Programming**:

- Design sales programs to generate leads through existing / untapped lead channels
- Market profiling (analysis) for better targeting
- Qualify leads that enter our funnel
- Actively manage lead funnel to maximise potential inbound business wins
- Monitor lead progress and provide market analysis and trends

**Salesforce**:

- Tooling: Build improvements on Salesforce, Dashboards and Reports, Build new processes for new functions
- Data: Ensure data quality is maintained, improve data robustness by rolling out initiatives for data collection
- Enablement: Salesforce training and upskilling within sales team
- Admin: SF usability and troubleshooting, Contract sending, Data and Contract compliance

**Commercial Controls**:

- Fulfill pricing Wishlist by building levers into Salesforce and Operator
- Control pricing compliance
- Ensure all pricing is documented and accurate on Salesforce
- Analyze pricing position vs market
- Analyze pricing vs volume ship to profile accuracy

**Requirements**:
**Educational Qualifications**
- BSc Degree

**Relevant Experience**
- Experience in logistic industry
- Experience in building and managing new teams
- Experience in ambiguous work environment

**Personal Characteristics and**
**Behaviors**
- Good work ethic
- Strong and open communication
- Excel
- Strong logical thinking
- Ability to make decisions when there are no answers



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